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Improving Cash Flow Using Capita's Income Collection Solutions

By: Capita
Capita

Time consuming processes such as manually updating the Debtors system with details of Chip & PIN payments have been eradicated and staff are now able to call patients with an overdue debt and take payment by card during the phone call.  These improvements are helping to improve efficiency, reduce outstanding debt and increase revenue flow.

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Published:  Sep 30, 2010
Length:  2
Type:  Case Study
Tags : 
primary care, acute care, mental health, workforce/hr, policy, finance, it, legal