Resource Centre > Research Gateway > Infor > Seamless customer conversations-Driving intelligent interactions in the contact center

Seamless customer conversations-Driving intelligent interactions in the contact center

By: Infor
Infor

In this white paper, learn how leading organizations empower the contact center to:

  • Build stronger relationships with existing customers
  • Capture higher revenue
  • Unify the touch points between the client and the company
  • Add customer intelligence into their existing systems
  • Accelerate returns, helping to drive profitable growth now and into the future

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Published:  Jan 03, 2011
Length:  12
Type:  White Paper
Tags : 
infor, customer interaction, contact center, customer loyalty, roi