To gain insight into the real-world use cases for video conferencing, Wainhouse Research conducted a series of interviews with organizations using video conferencing to facilitate everyday business. While the applications themselves are highly diverse, the benefits they provide fall into four broad categories as listed below:
- Team Building
- Productivity & Efficiency
- Customer Outreach
- New Services Enablement
This white paper provides insight into the value of video conferencing in today’s business environment, and real-world examples of how organizations – large and small – are leveraging visual collaboration to find new clients, serve existing clients better, and improve their bottom line.