Resource Centre > Research Gateway > LogMeIn > Five Tips for Improving Customer Experience

Five Tips for Improving Customer Experience


Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry. How does today’s customer support organization manage to respond? The answer lies in building a better support desk that will let you do more with less without sacrificing on support quality or end-user satisfaction. Wondering where to start? You may want to read these five tips.

Email this page
Published:  Mar 19, 2015
Length:  4
Type:  White Paper
Tags : 
customer experience, customer satisfaction, customer service, customer support