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CEM For Energy Companies: The Path to Happy Customers & Greater Results

By: IBM
IBM

Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, well highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.

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Published:  Feb 02, 2016
Length:  13
Type:  White Paper
Tags : 
ibm, energy, analytics, utility, customer experience, data, customer satisfaction