Resource Centre > Research Gateway > IBM > Intelligent & Proactive Customer Care Outlook 2015

Intelligent & Proactive Customer Care Outlook 2015

By: IBM
IBM

Read this report to gain more insights from the Telecoms.com Intelligence survey, and learn why telecommunications operators need analytics to understand their customers—and maintain their loyalty.

Email this page
Published:  Feb 02, 2016
Length:  8
Type:  White Paper
Tags : 
ibm. telecom, data, analytics, customer management, customer loyalty