Resource Centre > Research Gateway > FICO > Toyota Financial Services Optimizes Collections Treatments With a Customer-centric Approach

Toyota Financial Services Optimizes Collections Treatments With a Customer-centric Approach

By: FICO
FICO

Ever wonder how to reduce auto loan delinquencies and repossessions by providing payment options that are pro table to the business and address customer preferences? Toyota Financial Services (TFS) turned to FICO to help develop a Collections Treatment Optimisation (CTO) program that would integrate decision management, reporting and advanced analytics to provide a data-driven, scientific and customer-centric approach to collections. Learn how Toyota Financial Services optimises collections treatments with a customer-centric approach.

Email this page
Published:  Sep 02, 2016
Length:  2
Type:  Case Study
Tags : 
toyota financial services, fico, collections treatment optimization, cto, collections, auto loans