As technology improves, lawn and garden retailers are relying more and more on their customer service to gain an advantage and differentiate themselves from the competition. Providing a pleasant customer experience can turn a first-time shopper into a lifelong buyer.
By reading this guide, you’ll discover the important role mobile technology plays in delivering faster, smarter, and leaner customer service. Retailers everywhere are implementing mobile systems to empower their employees to support customers—from stock and pricing information to mobile checkout.
Epicor Eagle N Series is a fully integrated retail management system that offers a whole host of mobile tools to help you service your customers, stay informed, and make decisions from anywhere. Eagle N Series puts your business in the palm of your hand with intuitive mobile modules, like:
- Mobile inventory—allows your employees to receive items, print labels, shelve new products, check pricing and inventory information, and perform cycle counts from a single application, accessible on a mobile device
- Mobile manager—lets owners and managers monitor sales in real time, so they can identify and respond quickly to developing issues and opportunities
- Tablet point of sale—turns employee tablets into a mobile checkout for customers paying via credit card or charge account
- Mobile lookup—allows employees to scan an item’s barcode and instantly view pricing information, inventory stock, and more
Read the guide and learn how the mobility of Epicor Eagle N Series can provide your retail business with a competitive advantage.