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Briefing: The Future of IT - Building technical trust

By: KPMG
KPMG

Brands built around trusted technology enjoy increased customer loyalty and greater customer spend. This makes building technology that helps deliver a positive customer experience a strategic imperative for technology executives.

Read this briefing to discover:
• the trends pushing customer trust ever higher up the corporate agenda
• how technology leaders can become the catalysts for customer trust
• six priority actions for building technical and perceived trust.

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Published:  Jun 06, 2019
Length:  19
Type:  White Paper
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