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By: IBM United Kingdom Limited     Published Date: May 23, 2011
Beyond Jeopardy!, the technology behind Watson can be adapted to solve problems and drive progress in various fields.
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computing system, answer questions, natural language, precise, diagnose, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
IBM United Kingdom Limited
By: Workplace by Facebook     Published Date: Sep 27, 2018
A critical part of our mission to make the world more open and connected is providing a secure community for everyone who uses Workplace by Facebook. Decisions we make always involve answering questions upfront about how a new product, feature, or process impacts security and privacy. Every decision we make is reviewed with this lens. It’s simply part of our culture at Facebook. Download this whitepaper now to see how Workplace by Facebook ensure the security of information on Facebook at the very heart of everything we do.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
By: Spredfast     Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation? ?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out: How to think about automation for your business? How chatbots enhance your agent workflows?? ??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
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Spredfast
By: Workday     Published Date: Sep 19, 2018
Hoarding data isn’t doing much to help your financial services firm if you can’t easily combine data from multiple sources and quickly run analytics. But there is a way to turn those heaps of data into actionable insights to get clearer answers to your biggest questions and better drive your firm’s strategy. Read the blog to learn how to improve your back end to go from data hoarding to decision-making.
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Workday
By: Workday     Published Date: Oct 11, 2018
Artificial intelligence (AI) and machine learning are redefining business analytics. But for HR, use cases can be much more complex. Learn five key steps to build a strong foundation for answering HCM questions today and position yourself to use AI in HR going forward.
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Workday
By: Zynapse     Published Date: Sep 10, 2010
UNSPSC enables preference item management, better spend analysis, supply standardization and information control. Whether you are deliberating on the need for a common product and classification standard for your company, or are an advanced UNSPSC adopter, we hope that "Adopting UNSPSC" will answer some of your questions and perhaps help you in some way to improve your purchasing and supply management processes.
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zynapse, erp projects, unspsc, data information, data management, governance, mdm, master data management, odm, mmdm, material
    
Zynapse
By: StoryDesk     Published Date: Jan 04, 2013
What makes for a winning iPad presentation app for sales teams? How can interactivity keep prospects' attention focused? How can you use technology to make your message more memorable? Learn the answers to these questions and more.
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StoryDesk
By: StoryDesk     Published Date: Mar 20, 2013
How much will it cost to build that iPad app for your sales team? Can an off-the-shelf solution work? What are the tradeoffs and risk of these options? Learn the answers to these questions and more.
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StoryDesk
By: SAP     Published Date: Oct 22, 2018
The Future of Customer Experience: Five Essential Trends is part of a series examining life and business in the 21st Century. SAP Center for Business Insight worked with more than a dozen industry experts to answer these and other questions, uncovering five trends that will determine the customer experience over the next decade. This report examines each of these trends and offers recommendations for how brands should respond now to prepare.
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customer experience & engagement, digital transformation, sap
    
SAP
By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
By: Frontier Communications     Published Date: Dec 22, 2016
There is one major difference between disaster avoidance and disaster recovery: Only one of them is an actual disaster. Avoiding disaster starts by proactively answering a few basic questions. Download this e-Book to learn how to properly prepare your business for when a potential disaster strikes.
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Frontier Communications
By: Cisco     Published Date: Jul 08, 2016
So what do end-users—companies in the process of building or upgrading their data centers today—think of the security problems they face? We conducted this survey to answer key questions about buyers’ plans for security in their data centers.
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Cisco
By: SAP     Published Date: May 03, 2016
In this white paper, SAP SuccessFactors Dr. Steven T. Hunt explores how your organization can become a goal-driven one. Dr. Hunt also covers the role of goals in an integrated talent management system and provides answers on eight goal management critical design questions.
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sap, goal management, business, competitive, successfactors, goal, talent management
    
SAP
By: Oracle     Published Date: Oct 20, 2017
With cloud, mobile and all the new tools & frameworks that come with them, application development has never been so easy – or so hard. Join leading application development expert Mark Driver of Gartner as he answers your most pressing questions, including: What is the impact of lightweight and scripting applications traditional IT process? How has app development changed with the rise of cloud computing? How has mobile development changed expectations of developers and the apps they build?
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Oracle
By: Rosetta Stone     Published Date: Jan 23, 2018
Language training is a crowd favorite in any global company's training mix. But how valuable is it to the business? The 2016 Rosetta Stone Business Impact Survey answered this and other key questions by surveying thousands of users of its business products. This e-book shares the key results to help human resource, learning and development, and business line leaders better understand how language impacts business.
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Rosetta Stone
By: Rosetta Stone     Published Date: Jul 27, 2018
Language training is a crowd favorite in any global company's training mix. But how valuable is it to the business? How does an organization convert the time spent conversing with virtual tutors or playing listening games into actual business value? The Rosetta Stone Business Impact Survey answered these and other questions by surveying thousands of users of its business products. This e-book shares the key results to help human resource, learning and development, and business line leaders better understand how language impacts business.
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Rosetta Stone
By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, cisco
    
Cisco
By: Amazon Web Services     Published Date: Jul 25, 2018
IDC’s research has shown the movement of most IT workloads to the cloud in the coming years. Yet, with all the talk about enterprises moving to the cloud, some of them still wonder if such a move is really cost effective and what business benefits may result. While the answers to such questions vary from workload to workload, one area attracting particular attention is that of the data warehouse. Many enterprises have substantial investments in data warehousing, with an ongoing cost to managing that resource in terms of software licensing, maintenance fees, operational costs, and hardware. Can it make sense to move to a cloud-based alternative? What are the costs and benefits? How soon can such a move pay itself off? Download now to find out more.
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Amazon Web Services
By: Dun & Bradstreet     Published Date: Mar 03, 2017
Stories and statistics behind successful analytics projects The adoption of analytics across the enterprise is accelerating, and with good reason. Analytics can offer a competitive advantage by helping to identify growth opportunities, circumnavigate risk and improve customer relationships. These insights are becoming crucial parts of the business strategy for executives representing a wide array of industries. Check out our latest eBook to see how some of the world’s leading companies are using analytics to meet their needs. You’ll receive diverse examples of how organizations applied the latest statistical methodologies, such as: scorecard build, regression, decision trees, machine learning and material change to uncover meaning in data. The examples represent global brands across critical industries – Financial Services, Insurance, High-Tech, Aerospace, Manufacturing and others – where analytics helped answer their most challenging questions.
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Dun & Bradstreet
By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers
    
Cisco
By: Oracle     Published Date: Nov 27, 2017
Customer service has an opportunity to be a much more strategic weapon for businesses that understand its power. To do this means moving away from what has traditionally been viewed as a back-end operation and cost center to what is now being viewed as a brand-focused profit center. The primary driver of this sea change is engaged and empowered consumers, who want to get the answers to their questions anytime, anywhere, on any device they choose.
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communications, telecom, financial services, insurance, technology, retail, wholesale distribution, manufacturing, discrete, consumer goods
    
Oracle
By: Blue Coat Systems     Published Date: Jun 26, 2013
CISOs recognize the risk threats such as phishing, fake antivirus (AV), and search engine poisoning bring, and are anxious to invest in web security technology to safeguard users. Unfortunately, it’s not so easy. Many security executives are struggling to answer questions about the most effective approach. This ESG white paper from BlueCoat explains why some CIOs are struggling to manage security in an increasingly complex and mobile landscape, and offers advice for what they should be looking for in web security.
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web security, web threats, physical appliance, virtual appliance, saas, security, technology
    
Blue Coat Systems
By: Blue Coat Systems     Published Date: Jul 18, 2013
CISOs recognize the risk threats such as phishing, fake antivirus (AV), and search engine poisoning bring, and are anxious to invest in web security technology to safeguard users. Unfortunately, it’s not so easy. Many security executives are struggling to answer questions about the most effective approach. This ESG white paper from BlueCoat explains why some CIOs are struggling to manage security in an increasingly complex and mobile landscape, and offers advice for what they should be looking for in web security.
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web security, appliance, virtual, physical, saas, hybrid
    
Blue Coat Systems
By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
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customer experience, ecommerce, customer relationship, customer
    
Adobe
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