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By: IBM United Kingdom Limited     Published Date: Jul 13, 2011
North American Healthcare Provider turns to IBM® SPSS® Statistics to boost clinic performance and speed patient services All around the globe, nations are contending with medical costs that are rising faster than inflation and patients who are frustrated by long waits for appointments. One of the newest strategies for correcting these and other systemic ailments is evidence-based medicine. The highly touted approach aims to apply the best available scientific evidence to medical decision-making to ensure the best treatment outcomes. In 2008, a leading for-profit clinical healthcare provider decided to bring a rigorous, evidence-based approach to its own operations. "It's the old adage, what gets measured, gets done," says the company's director of clinical intelligence. Starting with three of its strategic rehabilitation clinics, the healthcare company rolled out a statistical analysis solution based on IBM SPSS Statistics. Since then, it has seen significant business benefits, including increased customer satisfaction; improved decision-making; and increased revenue.
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boost clinic performance
    
IBM United Kingdom Limited
By: Proofpoint Limited     Published Date: Apr 27, 2011
More than ever before, enterprises are under pressure to protect private data. Part of the pressure comes from the chilling examples of companies who failed to protect private data and then paid a high price in regulatory fines, disaffected customers, lost business, and damaged brands. Part of the pressure comes from knowing just how frequently data breaches occur. In a recent survey of email decision makers at large U.S. companies, 34% reported that their business had been affected by the leak of sensitive or embarrassing information in the past year, 33% had been affected by the improper exposure or theft of customer information, and 28% had been affected by the improper exposure or theft of intellectual property. Thefts are common. Leaks are common. Enterprises, even cautious ones, are plainly at risk. Proofpoint Encryption can help keep private data in email secure.
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encryption, security, private data, primary care, acute care, mental health, workforce/hr, policy
    
Proofpoint Limited
By: Stripe     Published Date: Aug 06, 2019
Platform businesses are reshaping our economy and disrupting entire markets by seamlessly connecting buyers and sellers. However, processing payments and the exchange of value on a platform or marketplace can be challenging. Stripe commissioned Forrester Consulting to evaluate the challenges that platforms and their sellers face, and the solutions they seek. Through a global online survey of 2,030 platform sellers and four in-depth interviews, Forrester found that platforms struggle to provide their sellers with much-needed payment capabilities, reporting, and customer support services with in-house resources alone. Meanwhile, sellers demand that platforms provide these services and will prefer platforms that are service-rich over platforms that are service-poor. KEY FINDINGS • The complexities of managing a platform force executives to divert resources, which stalls growth. • Going global is easier said than done. • Sellers will flock to platforms that simplify the process of sellin
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global payments inc, payment solutions, payment processing, platform as a service (paas), platforms
    
Stripe
By: Stripe     Published Date: Aug 06, 2019
Digital commerce is enabling businesses to rethink what they sell, how they sell, and where they sell. Fickle consumer and business buyers have come to expect an intuitive and instantaneous checkout process with multiple payment options. However, aging financial infrastructure and complex interdependencies between numerous parties make it difficult and expensive to accept payments online seamlessly and across markets and currencies. Stripe meets these challenges with an API-based payments platform that abstracts away the complexities around payment gateways, acquiring banks, and credit card networks. To understand the impact of Stripe’s products on processing online payments, IDC interviewed Stripe customers and surveyed hundreds of organizations around the world about how they currently process and manage online payments. KEY FINDINGS • Many organizations are using Stripe as a foundational platform for their online businesses, with many of those also using Stripe Connect to run thei
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payment security, payment processing, payment solutions, business analytics, platform as a service (paas)
    
Stripe
By: Intel     Published Date: Jul 17, 2019
Today, business is conducted in a fast-paced, on-demand, globally dispersed environment. Maintaining a competitive edge requires cohesive real-time collaboration. Mobile workers, partners, vendors, suppliers, and even customers expect to be able to work together seamlessly, both inside and outside the firewall. But delivering tools for high-quality collaboration is often challenging, due to the need for businesses of all sizes to support a wide range of personal and business devices. Mixing disparate devices with complex conferencing solutions often lead to frustrated employees, while businesses face a labor-intensive, costly endeavor without a high ROI. In addition, collaboration is evolving with businesses creating small "huddle" spaces and open workspaces that increase the demand for ubiquitous, effective conferencing. The Intel Unite ' solution is a fast, simple, cost-efficient way to deliver a more secure, manageable, high-quality collaboration experience. Whether you select the
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Intel
By: Entrust Datacard     Published Date: Jul 23, 2019
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively. Certificate management is a crucial part of a robust PKI implementation, ensuring visibility and adherence to policy throughout the certificate lifecycle: from identity vetting, to issuance, to renewal to revocation. As Gartner noted in its recent report, “PKI is Gearing Up for the Internet of Things”
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Entrust Datacard
By: NTT Ltd.     Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
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NTT Ltd.
By: Schneider Electric     Published Date: Jul 01, 2019
The first-ever Global Digital Transformation Benefits Report is here. The report analyzes 230 customer stories and 330 data points to provide concrete evidence on digitization's disruptive potential. It examines how digital transformation has driven CapEx and OpEx savings, sustainability initiatives, equipment uptime, and other key business goals. It also includes stories from 34 of our customers, including how: • Tata Power, an Indian power company, cut power restoration times from hours to seconds. • New Belgium Brewing, a US beer company, cut downtime by 50%. • Vitens, a Dutch water utility, shrank deployment times by 65%.
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digital, iiot, water, food and beverage
    
Schneider Electric
By: Pure Storage     Published Date: Sep 13, 2019
"Purchasers of enterprise storage have historically dealt with an upgrade cycle that was expensive, disruptive, inherently risky, and time-consuming and occurred roughly every three to five years. In 2015, Pure Storage challenged customer preconceptions about the enterprise storage upgrade cycle with the announcement of its Evergreen Storage. And Pure has continued to enhance Evergreen Storage over the years with new features that have increased its already extremely high customer experience performance. This IDC white paper assesses the impact Evergreen Storage has had on the enterprise storage industry and discusses the technical, financial, and business implications of the program from a customer point of view."
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Pure Storage
By: Nutanix     Published Date: Aug 22, 2019
Today, companies of all sizes face growing threats from shifting consumer habits, global competitors, and well-funded startups. Digital transformation, cloud computing, and the dynamic nature of global business have changed business expectations, making IT an essential driver of revenue and an ever more critical part of your business. Your IT team is looking for ways to accelerate the adoption of digital technologies to increase customer engagement, streamline business processes, and gain a sustainable competitive advantage.
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Nutanix
By: Automation Anywhere APAC     Published Date: Aug 15, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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rpa, roi, digital workforce, customer story
    
Automation Anywhere APAC
By: NTT Ltd.     Published Date: Aug 05, 2019
Enterprises preparing for a digital future have much to consider when they modernise their network infrastructure and have to contend with connectivity demands from their business units, staff, and customers. In this e-book, leaders from different parts of our business provide their perspectives on how to approach digital transformation. In our experience at Dimension Data, now part of NTT Ltd., you can’t look at any one piece of the infrastructure puzzle without looking at all of it. And it’s the network that holds all those pieces together.
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NTT Ltd.
By: Riskified     Published Date: Aug 06, 2019
This report addresses the challenges fashion retailers face as they try to secure long-term online revenue growth in a highly competitive business environment. It explores ways for meeting customers’ increasingly sophisticated expectations, including how to optimize the eCommerce shopping journey and safely expand across channels and borders. Inside you’ll find insights on:
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Riskified
By: KPMG     Published Date: Jun 10, 2019
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations. Read this report to find out: • how to create customer-centric operations to deliver the customer experience • the eight essential components of a connected, customer-centric enterprise • why alignment between the COO and CIO is essential • five key steps to start transforming operations to drive growth and create value.
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KPMG
By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
As Italy’s businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider Telecom Italia sought an innovative solution to effectively and efficiently protect the network and data of its business users. In this case study, you’ll read about how Italy’s largest service provider partnered with Cisco Umbrella to increase value for customers and accelerate their revenues with cloud security.
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Cisco Umbrella EMEA
By: TIBCO Software     Published Date: Jul 22, 2019
In September, leading insurance professionals joined TIBCO for an exclusive and interactive roundtable dinner. During the course of the discussion, it became clear that while AI will significantly alter the customer journey, a lot still needs to be done in terms of both defining AI's capabilities as well as acknowledging where it best fits in an insurance business, how it will impact the workforce and reinvent the customer journey.
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TIBCO Software
By: BillingPlatform     Published Date: Jul 30, 2019
Organization leaders and companies of all sizes are leveraging digital transformation in their industry, market, and business using a myriad of disruptive technologies like connectivity, the Internet of Things, blockchain, business intelligence and big data. CFOs who manage to get in front of these technologies will lead their businesses to greater success. This eBook illustrates how cloud-based billing management offers the quickest path toward this transformation. Download this eBook to explore how the right solution can help you: • Monetize IoT and increase revenue • Launch product innovations quickly • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today.
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BillingPlatform
By: BillingPlatform     Published Date: Jul 30, 2019
Discover How Cloud-based Billing Delivers Transformation Enterprise leaders and companies of all sizes are leveraging digital transformation through disruptive technologies like the Internet of Things, AI, business intelligence and big data. This eBook demonstrates 5 strategies for leading the charge for change within your business. Discover how to quickly leverage digital transformation in your technology stack and monetize it quickly with cloud-based billing. Download this eBook to explore how the right solution can help you: • Launch product innovations quickly • Monetize IoT and increase revenue • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today!
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BillingPlatform
By: Tricentis     Published Date: Aug 19, 2019
Let’s face it. Businesses don’t want—or need—perfect software. They want to deliver new, businessdifferentiating software as soon as possible. To enable this, we (Development and Testing teams) need fast feedback on whether the latest innovations will work as expected or crash and burn in production. We also need to know if these changes somehow broke the core functionality that the customer base—and thus the business—depends upon. This is where Continuous Testing comes in. Continuous Testing is the process of executing automated tests as part of the software delivery pipeline in order to obtain feedback on the business risks associated with a software release candidate as rapidly as possible.
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Tricentis
By: TIBCO Software     Published Date: Jul 22, 2019
What if you could use just one platform to detect all types of major financial crimes? One platform to handle the analytical tasks of fraud detection, including: Data processing and aggregation Data visualization Statistical/mathematical/machine learning modeling Batch/real-time scoring One platform that could successfully reduce complex and time-consuming fraud investigations by combining extremely different domains of knowledge including Business, Economics, Finance, and Law. A platform that can cover payments, credit card transactions, and know your customer (KYC) processes, as well as similar use cases like anti-money laundering (AML), trade surveillance, and crimes such as insurance claims fraud. Learn more about TIBCO's comprehensive software capabilities behind tackling all these types of fraud in this in depth whitepaper.
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TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
FINANCIAL SERVICES’ HISTORY OF DISRUPTION Financial Services is an industry driven by disruption. Transformative business models such as low-cost brokerages, innovative investment products like ETFs, and the huge regulatory mandates like Gramm-Leach-Bliley are but a few examples. Here are some others: • New fintech firms such as a recent nine billion dollar investment in Ant Financial Services Group and myriad other venture capital-led fintech startups targeting well established segments across the financial services industry • Robo-advisor services powered by artificial intelligence and machine learning intermediating financial advisors and portfolio managers alike • Ever changing regulatory and risk management mandates, such as GDPR, Basel III, and Open Banking, transforming customer engagement and capital allocation Read this whitepaper to learn how you can overcome these and other disruptions.
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TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
Over the past decade there has been a major transformation in the manufacturing industry. Data has enabled a paradigm shift, with real-time IoT sensor data and machine learning algorithms delivering new insights for process and product optimization. Smart Manufacturing, also known as Industry 4.0, has laid the groundwork for the next industrial revolution. Using a smart factory system, all relevant data is aggregated, analyzed, and acted upon. We call this Manufacturing Intelligence, which gives decision-makers a competitive edge to: Digitize the business Optimize costs Accelerate innovation Survive digital disruption Watch this webinar to understand use cases and their underlying technology that helped our customers become smart manufacturers.
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TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
The Insurance industry continues to undergo significant transformation, with new technologies, business models, and competitors entering the market at an increasing rate. To be successful in attracting and retaining the most valuable customers, insurance companies must innovate and increase the speed at which they respond to customer demands. Traditionally, the insurance software market was dominated by a handful of specialist vendors with products that were initially expensive, difficult to deploy, costly to maintain, and did not provide the speed needed for today’s market. Now there has been a shift away from these “black box” applications to platforms that allow insurers to make their algorithmic IP available to business users, allowing much faster response to business demands. The algorithmic platform approach also comes at a fraction of the cost of black box solutions, while delivering advanced analytical techniques like Machine Learning and Artificial Intelligence (AI).
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TIBCO Software
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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Group M_IBM Q3'19
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