case study

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By: Teleheath Solution LTD     Published Date: Feb 05, 2013
The Portsdown Group Practice has undertaken a study to test the cost-effectiveness of the management of chronic disease using telehealth and has seen significant results so far.
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healthcare management
    
Teleheath Solution LTD
By: 2e2     Published Date: Apr 05, 2012
In 2005 NHS Islington established an ICT Shared Service designed to support 3,500 staff at three NHS Trusts; Camden PCT, Camden and Islington NHS Foundation Trust and Islington PCT. It was believed that, as the Trusts were similar organisations.
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2e2
By: Eshare     Published Date: Apr 01, 2014
A closer look at how two foundation trusts are using software to develop board level governance.
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Eshare
By: BigHand     Published Date: Jul 08, 2011
Wrightington, Wigan and Leigh NHS Foundation Trust is a major acute Trust. Innovative and forward thinking, the Trust is dedicated to providing the best possible healthcare for the local population. The Trust aims to continuously provide safe quality care to all patients. Over £200 million is spent each year on a diverse range of reputable general and specialist acute services. Operating across four separate sites with over 750 beds, Wrightington, Wigan and Leigh NHS Foundation Trust serves over 300,000 people in the local area with its 4,000 staff.
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digital dictation, clinical correspondence, create, track, transcribe, manage, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
BigHand
By: BigHand     Published Date: Jul 08, 2011
Salisbury NHS Foundation Trust is a major acute trust serving over 200,000 people in Wiltshire, Dorset and Hampshire. Every year we take care of over 40,000 A&E cases, 20,000 day surgery cases and 30,000 inpatient admissions. Our specialist services, such as burns, plastic surgery, cleft lip and palate, genetics and rehabilitation, extend to a much wider population of more than three million people. The Duke of Cornwall Spinal Treatment Centre at Salisbury District Hospital covers most of southern England with a population of approximately 11 million people. Trust staff provide outpatient clinics in other locations in Dorset and Hampshire. Specialist staff hold outreach clinics in hospitals within the Wessex area and, in total; the Trust employed 4,116 staff at 31 March 2010. This includes full and part-time staff. Currently the Trust has over 300 users of BigHand's digital dictation software, with over 180 Authors and 80 Secretaries, covering 22 clinical departments including Urology, Plastics and Oral Surgery and Paediatrics. During the month of May 2011, this equated to the completion of over 12,000 dictations.
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burns, plastic surgery, cleft lip, palate, genetics, rehabilitation, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
BigHand
By: Capita     Published Date: Sep 30, 2010
In September 2010, the Guernsey Health & Social Services Department introduced Capita Payment Management's latest browser-based product, greatly extending the capacity for payment processing and leading to significant efficiency savings and improved revenue collection. Please provide your details in order to download this case study
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it
    
Capita
By: Roche Diagnostics     Published Date: Mar 19, 2013
This case study describes the changes to a DVT service in north east London, resulting in a service better for GPs and patients clinically and practically, yet also offering a cost-saving service to commissioners.
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healthcare management
    
Roche Diagnostics
By: NEC     Published Date: Sep 29, 2010
This case study looks at how Shropshire County PCT reduced its costs for internal communications while upgrading to a much more modern and flexible telephone system.
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it
    
NEC
By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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Gameffective
By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
By: Cherwell Software     Published Date: Jan 28, 2019
In 2017, Arriva’s UK operations underwent a major IT transformation project to centralize its IT department and 13-strong service desk team. Arriva launched an RFP to find a single solution that could replace its disparate tools and fully unite the separate IT services departments. Three vendors were involved in the tender, but Alan found that Cherwell immediately stood out as the right choice and chose its IT Service Management solution.
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Cherwell Software
By: Apstra     Published Date: Feb 21, 2019
When Bloomberg Television opened its state-of-the-art broadcast facility in the company’s new European Headquarters in London last year, network engineers from the company’s IT infrastructure team collaborated with Apstra to successfully pilot its technology in order to gain visibility across and more effectively manage the network fabric supporting the building’s media production systems.
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apstra, bloomberg, network engineering
    
Apstra
By: NEC     Published Date: Aug 26, 2009
This is a case study which shows how Leicester Theatre Trust (LTT) implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC.
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curve, nec, ltt, unified communications, architecture, service oriented architecture, soa, soc, service oriented communications
    
NEC
By: NEC     Published Date: Aug 25, 2009
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
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voorhees, nec, desktop communications, communications, service orientated, widearea network, wan, unified communications architecture, tco, soa
    
NEC
By: NEC     Published Date: Jan 28, 2010
Case Study: NEC provided intuitive and user friendly technology to enrich the whole guest experience with improved service times, personalized assistance and quality communications.
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nec, peninsula shanghai, hotel, network solutions, real-time communication, productivity, ip telephony server, wireless technology, unified communications
    
NEC
By: Ounce Labs, an IBM Company     Published Date: Jul 08, 2009
The Business Case for Data Protection, conducted by Ponemon Institute and sponsored by Ounce Labs, is the first study to determine what senior executives think about the value proposition of corporate data protection efforts within their organizations. In times of shrinking budgets, it is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.
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ounce labs, it securitym it risk, software applications, ciso, pci dss, hipaa, glba, data security, source code vulnerabilities, source code analysis, it security, cryptography
    
Ounce Labs, an IBM Company
By: Freshdesk Inc.     Published Date: Dec 26, 2011
How a leading player in the Airlines Communications Industry scaled up their customer support to meet an increasing product line and customer base.
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customer service, help desk software
    
Freshdesk Inc.
By: Cotendo     Published Date: Sep 01, 2010
The company wanted a high-performing CDN partner that understood and supported AdBrite's vision and provided the same transparency in its services.
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cotendo, case study, adbrite, high-speed ad delivery, cdn, content delivery
    
Cotendo
By: Cotendo     Published Date: Sep 01, 2010
The company needed a different CDN and website acceleration solution to provide its users with the level of responsiveness to changing stock market conditions that they depend on - and that Seeking Alpha demanded of itself.
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cotendo, case study, real-time financial market information, cdn, content delivery
    
Cotendo
By: Ricoh     Published Date: Sep 28, 2018
xxx
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Ricoh
By: HERE Technologies     Published Date: Jan 22, 2019
To improve safety and mobility across its 5,600km road network, the City of Toronto forged a partnered with HERE Technologies for the provision of traffic, incident, and historical traffic data. Access to this data allows the city authority to see exactly what’s happening on its roads and more easily and affectively run studies on improvement projects. This case study details how HERE Technologies enabled the City of Toronto’s transportation team to: Work smarter with comprehensive network coverage and accurate data to aid analysis Examine the impact of city projects without significant forward planning or expenditure Ensure travel volume models used to drive decision making are calibrated to represent real-world truths
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public sector, urbanization, traffic management
    
HERE Technologies
By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Case study briefs for Transguard, BiLFINGER, Aldermore PLC, PinkRoccade, Okinawa Cross Head, Siemens, Sogeti, Norrbottens, Dansk Supermarked Group, ITS Nordic.
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Hewlett Packard Enterprise
By: Akamai Technologies     Published Date: Feb 23, 2017
99tests offers a cloud-based, crowd-sourced testing platform where users can be anywhere in the world. Providing secure, simple, and convenient remote access was a key challenge. Read the case study to see how the Akamai helped 99tests provide simple, secure access to their application.
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99tests, cloud-based, crowd-sourced, testing, platform, remote access, application
    
Akamai Technologies
By: Akamai Technologies     Published Date: Feb 23, 2017
BitSight relied on a key piece of software for business. As the number of software users grew, the complexity of deploying, managing, and maintaining a VPN infrastructure became a big, ongoing headache for IT. Read the case study to see how Akamai helped BitSight solve their access issues.
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bitsight, software, vpn, infrastructure, access, remote
    
Akamai Technologies
By: Cisco EMEA     Published Date: Nov 19, 2018
Want to know how you can accelerate multicloud IT with hyperconverged infrastructure? Then download this video today and hear from a Cisco Consulting Systems Engineer as he gives an expert talk on Hyperconvergence and Multicloud and what strategies can be adopted by your company. We also hear a case study from Avit Group on how they have successfully adopted Cisco solutions to power their business. Download today to hear more!
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Cisco EMEA
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