crafting service level agreements

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By: Proofpoint Limited     Published Date: Apr 27, 2011
Enterprise IT departments need guidance for deploying eDiscovery applications and for crafting Service Level Agreements (SLAs) with cloud service providers, so that new cloud computing initiatives don't undermine the enterprise's investments in eDiscovery. This paper offers guidelines for evaluating cloud service providers and for defining SLAs that meet the business and IT goals of cloud computing as well as the legal requirements for eDiscovery.
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ediscovery applications, crafting service level agreements, slas, cloud service providers, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
Proofpoint Limited
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