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By: IFS     Published Date: Jun 25, 2014
Find out how ERP can help EPC contractors, equipment fabricators and service providers meet new demands from oil/gas companies.
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ifs, erp, oil contractors, gas contractors, soa, enterprise applications
    
IFS
By: Jive Software     Published Date: Mar 08, 2012
Your customers are demanding better answers, faster-and social media gives them a louder megaphone. Meanwhile, Management is pushing you to reduce support costs and increase team efficiency.Our panel will discuss practical advice and proven strategies for integrating Social into your organization's customer service ecosystem, followed by a live audience Q&A session.
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Jive Software
By: EMC Corporation     Published Date: Dec 19, 2014
The rise in demand for IT resources is putting mounting pressure on IT budgets and staff. In order to meet fast-evolving business needs, many IT managers are turning to converged infrastructure systems. A new IDC white paper explores this issue in depth.
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it infrastructure, fast-evolving business needs, it managers, converged systems
    
EMC Corporation
By: Infor     Published Date: Aug 04, 2011
AB World Foods has a highly complex supply chain, driven in part by the nature of its globally sourced and distributed products as well as by the demands of growth and acquisition. With Infor SCM Demand Planning, the company cut costs while also improving service levels.
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infor, ab world food, scm, enterprise business software, customer relationship management, enterprise asset management, enterprise resource planning, financial management
    
Infor
By: EMC     Published Date: Apr 12, 2011
Download this white paper to learn how to address IT staff's demand for improved "usability" in storage solutions for small and medium businesses.
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emc, vnxe series storage system, storage management, storage solutions, usability, small business, medium-sized businesses, unisphere
    
EMC
By: Adobe     Published Date: Sep 26, 2013
Enterprises strive for ever-greater business impact from their online presence, demanding more from Web content management than it has traditionally delivered. In this Gartner report, you'll find how well WCM vendors are responding, providing insights for buyers and those reviewing their existing applications.
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web content management, buyer insights
    
Adobe
By: Adobe     Published Date: Nov 25, 2013
In this paper, we explore the IT management environment. How can you integrate document solutions across desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity that it causes IT to suffer? Please download to learn more.
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it management environment, document integration, document security, mobile, mobile apps, personal devices, define data, mobile workforce
    
Adobe
By: QlikView     Published Date: Jun 12, 2013
Today’s changing healthcare landscape demands more from the finance department than ever before. No longer a sideshow in the healthcare delivery equation, finance now plays a starring role as hospitals and healthcare providers of all kinds face the challenge of implementing the reforms of the Affordable Care Act (ACA) of 2010.
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financial, healthcare, aca, hospitals
    
QlikView
By: join.me     Published Date: Jan 06, 2015
This paper confirms a changing mix in how Businesses demand web conferencing solutions that are built for modern employees, and a new, more agile and connected workforce.
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death of the web conference, demands on web conferencing solutions, conferencing tools, modern conferencing tools, conferencing solutions, meetings, communication, collaboration
    
join.me
By: Red Hat     Published Date: Jan 06, 2014
Growing business demand for new applications has put a strain on IT organizations leading to the need for an effective PaaS to accelerate app development processes. Explore PaaS market trends, benefits and an in-depth look at OpenShift Enterprise by Red Hat in this IDC Technology Spotlight.
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enterprise, paas, openshift, openshift online, red hat, openstack, open-source architect, infrastructure-as-a-service
    
Red Hat
By: Red Hat     Published Date: Jan 06, 2014
Struggling to keep up with increasing application demand? Platform as a Service (PaaS) can streamline application development processes and make resource management easy with auto-scaling and consistent integration. Learn how OpenShift Enterprise can help architects standardize development processes, while letting developers focus on their code.
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enterprise, paas, openshift, openshift online, red hat, openstack, open-source architect, infrastructure-as-a-service
    
Red Hat
By: Possible EMC     Published Date: Dec 22, 2014
The rise in demand for IT resources is putting mounting pressure on IT budgets and staff. In order to meet fast-evolving business needs, many IT managers are turning to converged infrastructure systems. A new IDC white paper explores this issue in depth.
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in infrastructure, fast-evolving business needs, it managers, converged systems
    
Possible EMC
By: NFP Advisor Services     Published Date: Feb 27, 2015
Clients, especially those with a high net worth, are increasingly demanding guidance for all of their financial needs from a single source. A multidiscipline practice enables you to provide them with complete wealth management solutions, resulting in higher rates of client satisfaction, retention and referral. Learn how to exploit social media opportunities, build a strategy that's right for you, design online profiles that match your goals and much more.
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business models, growth performance, advisor services, multidiscipline practices, business owners, complex mdp, iinvestments, insurance
    
NFP Advisor Services
By: ServiceNow     Published Date: Jul 09, 2015
Modern IT requires an evolved approach to orchestration – one that erases the barriers separating people, process and technology. Modern IT also demands tools, including orchestration, that promote action and agility. Without high levels of automation, virtual machines and cloud services will quickly grow out of control. IT organizations choose evolved orchestration to deliver business agility while also maintaining control. This white paper describes how ServiceNow Orchestration empowers IT organizations to do all of this and more.
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ServiceNow
By: ServiceNow     Published Date: Oct 02, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use as the Web apps they use at home. Integration remains difficult, because it’s sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
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ServiceNow
By: Teradata     Published Date: Jun 22, 2015
This paper looks at the critical connection between data analytics and the future of tax compliance. It shows how the ability to pinpoint the “right” cases can bring more efficiency—and more revenue—to tax agencies. It also confirms that tax agencies already have vital data at their fingertips; the challenge is to find new and better ways to put it to use. Finally, it describes how a cohesive compliance strategy demands an agile, balanced solution of people, processes, technology, and data.
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Teradata
By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
By: Pega     Published Date: Apr 04, 2016
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
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Pega
By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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Pega
By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega
By: Pega     Published Date: Aug 12, 2016
Today’s banks are facing enormous pressures that include regulatory requirements, hefty penalties, increasing customer service demands, and ferocious competition from other financial institutions rapidly embracing customer-centric technology. Despite these challenges, banks can’t afford to scale down any efforts to ensure the highest standards of customer service
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pega, customer service, finextra, service requests, inquiry handling
    
Pega
By: Silver Peak     Published Date: Sep 26, 2016
In this eGuide, Network World and Computerworld explore the trends in software-defined networks and offer in-depth advice on addressing the key limitations of today’s VPNs. See how software-defined WANs could help your company maximize its investments in the cloud and address today’s hyper-connected, cloud-based environments demanding greater agility and efficiency.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
By: Silver Peak     Published Date: Sep 26, 2016
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
By: Silver Peak     Published Date: Feb 06, 2017
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
By: Nokia     Published Date: Mar 03, 2016
This white paper reveals how extensive deployment of video surveillance places heavy demands on network resources. The mission-critical network must therefore be able to support the high-bandwidth required by video traffic efficiently, with multiple stringent QoS levels.
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ip cctv, nokia, ip video cameras, video, video management, video management system, ip video traffic, ip cctv system architecture
    
Nokia
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