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By: Deltek     Published Date: Sep 26, 2019
Still unraveling the mystery that is Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS) compliance? The exemptions, standards and disclosures can often feel like a puzzle never to be solved. Until now. Get the basics of the “allocability” and “allowability” that define FAR and CAS adherence and keep the momentum of your government business moving forward. Learn: Definitions of when and to what extent government contract costs can be recovered Accounting system edicts and standards Cost-specific mandates and need-to-knows Why timing is everything in keeping compliant.
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Deltek
By: Deltek     Published Date: Sep 26, 2019
Selecting your next ERP solution shouldn't be a quick decision. As a leader of a large organization with many government projects and people to manage, you want to take the time and make the best choice that will enable streamlined processes across your areas of business. Download this white paper to help ease the burden of the decision making process and to stay in control of the conversation with vendors.
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Deltek
By: Kustomer     Published Date: Nov 04, 2019
To succeed in this new era of customer service, companies must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”, “personalized customer service”, “personalized customer support”, “personalized customer experience”, “customer support insights”, “customer service personalization”, “customer support personalization”, “customer experience personalization”
    
Kustomer
By: ConnectWise     Published Date: Aug 22, 2019
With the right plan in place, everything from growth and stability to a whole new business model is within reach. Setting out a clear plan, with achievable goals and a basic timeline, can put you on the fast track to meeting and exceeding your business goals. In this eBook, we’re curating the best industry expertise to help you design and implement a business plan agile enough to grow or pivot with your business needs.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
The cloud is here to stay, and the demand for comprehensive cloud services isn’t going anywhere. The time to step into the cloud arena and provide your customers with the services they need is now. And if you follow the advice in this guide, you’ll soon learn that your business stands to gain as much as your customers’ businesses do. There’s money to be made in the cloud, it just takes a little creativity to repackage the value you already offer to make it a lucrative practice area!
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed, educated decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of some of the most important KPIs used by top MSPs. We’ll focus on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence. This guide covers everything from business planning to client retention.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
Profits are the name of the game for a lot of technology solution providers, but keeping them coming in the door isn’t always simple. Building a solid foundation starts with a strong, efficient sales team. This eBook helps outline the five keys to creating and maintaining a well-oiled sales machine that allows you to bring in more business and encourage recurring revenue from your existing clients.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
You’ve talked through problems and solutions with your prospect and have developed a relationship, and now you’re ready to offer your proposal. You know that the proposal is the first solid evidence of your work product. Invest in your proposal platform and process. Having a repeatable process based on the latest technology and streamlined with your business management platform or CRM will ensure an efficiently processed order. Devote time and resources into training everyone associated with sales on the proposal process. And finally, invest in your branding, image, and marketing to get that professional look that epitomizes who you are. Put these five steps together, and your proposal will stand out against a sea of lackluster competitors.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
Of course, there are cases where free really does mean free. But when it comes to using free quoting tools for your business, you may actually be paying a very high price. Spreadsheets and downloadable templates that cost nothing are fine for many business processes, but when relied on for creating quotes and proposals, they can cost you significantly in lost time and potentially lost sales. Making the switch to a CPQ (configure-price-quote) solution will help you automate time-consuming tasks, minimize errors, and create more compelling and professional sales quotes with just a few clicks.This eBook takes a look at how your current process could be hurting your business, and reasons why a quoting tool may be the best way to stop the pain.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
Smart pricing based on a sound strategy is fundamental to the success of your technology business. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. Sticking to a plan for pricing will help grow your profits, while veering off course can cause devastating effects. Even one or two margin points have the potential to substantially impact your bottom line. ConnectWise Sell is designed to help guide you and your sales team to greater profitability with easy-to-use price management tools.
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ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
Sales transformation processes make your sales team more efficient. If you want to streamline your sales processes and sell more, you are in the right place. The Ultimate Guide to IT Sales Growth is your ticket to success. It spells out how to improve your entire sales experience in 5 simple steps. Those who have followed the advice in this guide have reduced their sales cycles by as much as 25%. What would a shorter sales cycle do for your business? It’s time to find out.
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ConnectWise
By: Avetta     Published Date: Sep 17, 2019
With companies and executives being held accountable for incidents in the workplace, the issue of workers’ health and safety has become a persistent concern for organizations around the world. And with varying standards across borders, confusion about what companies need to do is rampant. This need for an international consensus standard on workplace health and safety prompted the proposal of ISO 45001 in 2013. The standard, passed in March 2018, now serves as the international guide on occupational health and safety (OH&S) and outlines relevant methods and benchmarks. With insight from expert leadership, this whitepaper gives you the complete guide on how to work with the new standard. You'll learn: • Why ISO 45001 matters and its impact upon your business • The benefits and pathway to becoming certified • Important considerations for the contractor selection process
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Avetta
By: Avetta     Published Date: Sep 17, 2019
A new NPR/Marist poll reveals that one in five jobs in the U.S. is held by a worker under contract. In fact, independent contractors could make up half of the entire workforce in the U.S. within the next decade. More and more organizations have begun to see contractors and suppliers as valuable business partners intrinsic to driving service and product innovation. For many companies, especially those operating in highly regulated industries, managing compliance in-house for all of these suppliers can be burdensome. But the cost of non-compliance — in the form of penalties, fines, productivity losses, settlement costs, and inefficiencies — is ruinous. This white paper will discuss: • The hidden costs of ignoring contractor management • Best practices towards holistic compliance and governance • The cost of different contractor management systems • How to get the highest ROI in your supply chain
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Avetta
By: Ricoh US     Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased packages. With an emphasis on addressing specific challenges facing smaller businesses, these solutions are meant to empower digital workplaces by eliminating manual steps, reducing manual data entry, and improving speed and accuracy to increase productivity and reduce overall costs. Many SMBs struggle to move beyond the challenges associated with content silos, lack of interoperability, and ongoing transition to mobile work environments. Much like their enterprise counterparts, smaller businesses face various complexities and pain points associated with interdepartmental workflows combined with a real need to enable employees to work when, where, and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these challenges by streamlining and automating common busines
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Ricoh US
By: Rackspace - VMware     Published Date: Oct 24, 2019
As an IT leader, we know you have the desire to help the business deliver more and do better. Yet, it’s a tough and often a complex journey. There is no doubt you’ve heard of Hybrid Cloud, but do you know what outcomes it can deliver for your business? The fact remains, Hybrid Cloud strategy implementation is challenging – there are no two ways about it. But what it offers are cost simplification, increased flexibility, reliability, and assurances around security and regulatory compliance. However, this assumes hybrid cloud has been planned and implemented in the correct way, which almost certainly requires outside help. If you’re considering Hybrid Cloud, tick off the right boxes to build your business case; learn about how to make the next move, the right one.
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Rackspace - VMware
By: Rackspace     Published Date: Nov 06, 2019
Insights into avoiding migration regret amongst CxO’s: The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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Rackspace
By: Rackspace     Published Date: Nov 06, 2019
In this hands-on guide, our AWS Amazing Minds share advice on how to navigate and optimise your cloud journey on AWS, tackling the 9 most common questions around upskilling on AWS, automation, DevSecOps, customised cloud and more. Our customers were the catalyst for creating the Amazing Minds series. Independent research combined with insights from our day-to-day business interactions, told us unequivocally that they wanted to be part of the journey. We also know that a secure and high-performing cloud journey is at its best when it’s a shared experience. Download the guide to see how you can achieve how performance outcomes on AWS and save time and money whilst doing so.
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Rackspace
By: Rackspace     Published Date: Nov 06, 2019
Australian businesses place the highest importance on improving productivity and business resilience. But there’s a conflict – if businesses allow employees and third parties to access data off-site, they’ve opened themselves up to one of the biggest security threats there are. So, is it a case of innovation or cybersecurity, or both? Here’s a tip: Growth, innovation and security should all be part of one conversation. Rackspace will help you uncover more about the contradiction within Australian businesses and most importantly, how to solve it.
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Rackspace
By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives. This paper explores: • Customer Voices: a look at three customers experiences working and thriving with GCP cloud • Shopping trends and forecasts for 2019 • What’s on offer with Rackspace and our Fanatical Experience™
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Rackspace - Google Cloud
By: IBM APAC     Published Date: Sep 30, 2019
Companies that are undergoing a technology-enabled business strategy such as digital transformation urgently need modern infrastructure solutions. The solutions should be capable of supporting extreme performance and scalability, uncompromised data-serving capabilities and pervasive security and encryption. According to IDC, IBM’s LinuxONE combines the advantages of both commercial (IBM Z) and opensource (Linux)systems with security capabilities unmatched by any other offering and scalability for systems-of-record workloads. The report also adds LinuxONE will be a good fit for enterprises as well as managed and cloud service provider firms. Read more about the benefits of LinuxONE in this IDC Whitepaper.
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IBM APAC
By: IBM APAC     Published Date: Sep 30, 2019
Digital technology is changing the financial services industry rapidly with automated process, AI insights, customized experiences, new operating models and next generation applications. In such a scenario how should banks innovate and stay ahead of the game? This e-book will provide you the best strategies and recommendations for modernizing your IT infrastructure and operations. You’ll learn how to lead disruption and manage rapid change for your bank, its operations and its customers. Here are the five key takeaways: • Personalize customer experiences by maximizing your data • Borrow strategies from open banking and new business models • Step up your security game • Drive innovation from the inside out • Design an agile infrastructure to support participation in new digital marketplaces Find out more in the e-book.
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IBM APAC
By: Salesforce     Published Date: Nov 11, 2019
Turn strategy into sales with Salesforce. When growth stalls, business leaders look to grow by: Increasing new products Conducting M&A Creating new routes to market Entering new regions Learn how sales executives can navigate strategic growth initiatives and find a path to profitability.
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Salesforce
By: Oracle     Published Date: Sep 26, 2019
When you unify data across your organisation, supply chain management and planning becomes more holistic and accurate. You get a real time view of supply and demand, with intelligent insights into new opportunities for business growth. This video explains the opportunities waiting for any supply chain manager who is ready to embrace connected data. Prepare for data leadership. Watch our video now.
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Oracle
By: GoCardless     Published Date: Oct 14, 2019
Payment experience is the combination of customer touchpoints that lead to a payment taking place. The sum of all these touchpoints will contribute to the customer’s overall perception of your brand.
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GoCardless
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