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By: Akamai Technologies     Published Date: Apr 25, 2018
Today every business is focused on their customers, and finding ways to better understand and serve them with differentiated digital experiences. With all of the choices available, users have become highly demanding, and quickly lose patience and trust when web and mobile app experiences are poor. Today’s digital user demands rich, engaging content that is fresh, personalized, and fast. If your websites and mobile apps can’t deliver, they’re gone. This eBook will give you insight into: Monitor how users interact with your online applications by leveraging real user data Optimize behaviors that drive the most revenue impact across user locations and devices Validate whether the optimizations resulted in desired business outcomes using real-world situations
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monitor, optimize, validate, digital, experiences
    
Akamai Technologies
By: Pega     Published Date: May 24, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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Pega
By: Allscripts     Published Date: Sep 16, 2014
Download this ebook to understand the basic foundation that every practice needs in an EHR moving in to 2015 and beyond. Use the easy to follow checklist of criteria to ensure the vendor meets your individual practice’s needs as well.
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ehr replacement, electronic medical record replacement, electronic medical record, electronic health record, electronic health record replacement, ehr ambulatory practice, ehr physician practice, ehr practice, ehr strategy, ehr needs, ehr, practice management, practice management solution, icd-10, meaningful use, mu2, improved outcomes, measuring quality outcomes, population health, fqhc ehr
    
Allscripts
By: Adobe     Published Date: Apr 30, 2014
Social media is rising beyond just likes and retweets. Social media continues to shape the digital marketplace with how brands can engage their consumer. Whether its through a sponsored link on Twitter, an inline ad with Facebook, or retail placement on Pinterest, an understanding of the current trends will go a long way to producing a successful social media marketing campaign.
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adobe, abode media optimizer, social intelligence, facebook, twitter, social media marketing, marketing, consumer engagement, marketing campaign, buyer trends
    
Adobe
By: Adobe     Published Date: Apr 25, 2016
Data is the key to doing this. But simply collecting it won’t take you all the way. You must use the data to create holistic customer profiles, then use those customer profiles to create interesting, personalised and memorable experiences. This three-part, step-bystep eBook series explains how to actually use data to provide each customer with the best experience possible.
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customer experience, marketing, data management
    
Adobe
By: Adobe     Published Date: Jul 04, 2016
This ebook explains how to use data and software to predict what customers will do and how to turn that new knowledge into a business advantage.
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data, information available, customer, customer experience, customer relationship
    
Adobe
By: Adobe     Published Date: Mar 21, 2017
In der Zeit vor Mobilgeräten, Suchmaschinenoptimierung und Facebook konnten anonyme Verbraucher kostengünstig durch Print-Medien, TV und Radio sowie Außenwerbung erreicht werden. Allerdings war es aufgrund der ungenauen Zielgruppensegmentierung schwierig, den Erfolg von Werbeaktionen zu ermitteln. Die Identifizierung potenzieller Kunden per Direkt-Mail oder Telefon war zwar messbar, aber gleichzeitig kostenintensiver und nur mit viel Aufwand skalierbar.
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Adobe
By: Verint     Published Date: Feb 06, 2014
eBook: Focusing On Branch Sales Effectiveness
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verint, ebook, retail bank, bancography
    
Verint
By: E-SignLive by Silanis     Published Date: Jan 29, 2014
In property and casualty insurance, closing new business quickly is key. The longer you leave documents on the kitchen table for signature, the higher the risk of drop-off. Today, people are online. That’s where they want to do business, and they are rewarding carriers and agents who can provide a fast and convenient digital experience. This eBook shows you how P&C companies of all sizes are using electronic signature technology get documents securely signed online – on any mobile device or computer, from anywhere, in minutes.
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silanis, e-signatures, electronic signatures, insurance, property, casualty, security, legality, mobility, digital signatures, paperless, p&c agents, process improvement
    
E-SignLive by Silanis
By: Infomatica     Published Date: Jul 15, 2015
Seven Steps to becoming a customer-ready enterprise
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Infomatica
By: MarkLogic     Published Date: Jun 09, 2017
NoSQL means a release from the constraints imposed on database management systems by the relational database model. This quick, concise eBook provides an overview of NoSQL technology, when you should consider using a NoSQL database over a relational one (and when to use both). In addition, this book introduces Enterprise NoSQL and shows how it differs from other NoSQL systems. You’ll also learn the NoSQL lingo, which customers are already using it and why, and tips to find the right NoSQL database for you.
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MarkLogic
By: MarkLogic     Published Date: Jun 09, 2017
This eBook explains how databases that incorporate semantic technology make it possible to solve big data challenges that traditional databases aren’t equipped to solve. Semantics is a way to model data that focuses on relationships, adding contextual meaning around the data so it can be better understood, searched, and shared. Read this eBook, discover the 5 steps to getting smart about semantics, and learn how by using semantics, leading organizations are integrating disparate heterogeneous data faster and easier and building smarter applications with richer analytic capabilities.
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MarkLogic
By: Socialbakers     Published Date: Jan 20, 2015
Managing a large Facebook Page (500,000+ Fans) comes with a unique set of challenges. While it’s great to have a large audience - it provides fantastic opportunities to generate high ROI from social - an audience of such scale comes with equally fantastic challenges. You need to be prepared in order to succeed.
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how to manage large facebook pages, facebook pages with a large audience, challenges of large facebook pages, optimize facebook content, tips for managing large facebook pages, large facebook pages
    
Socialbakers
By: EMC     Published Date: Oct 13, 2015
This ebook explores the benefits of using EMC Documentum Capital Projects solution
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document control, document management, managing capital projects, sharing and tracking documents
    
EMC
By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
An online transformation is changing how the world’s most successful B2B companies engage buyers, acquire customers and drive ongoing revenue. To survive this transformation, today’s B2B e-commerce sites must do more than simply exist as a portal for selling products; they must be compelling, relevant and simplify the buying process. This eBook examines the factors and impact of this migration, and describes seven best practices for adapting and succeeding in this new era.
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Oracle Commerce Cloud
By: Brightidea     Published Date: Feb 05, 2016
What’s in the eBook? We all know it is critical to innovate before competitors – and the race is on to do so! This ebook should help you do just that — harness innovation at your company and build a marquis innovation program. It can be much harder than anticipated so our systematic, programmatic approach described in this ebook will help. Please download our ebook and learn about: - Six steps to improve (and establish) enterprise innovation - Success stories from Fortune 500 companies - The future of innovation, innovation programs and how you can prepare for it
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Brightidea
By: Brightidea     Published Date: Feb 05, 2016
What’s in the eBook? Get this ebook The Secrets To A Successful Innovation Program to find insights from over 100 Brightidea customers and exceptional innovators, including heavyweights BT Group, Cisco, GE, Motorola and more, sharing responses to key questions most enterprises ask – and stats that back up the narrative, like: -Humana experiencing $6.2 million in cost savings from a single innovation challenge campaign. - More than 75% of Nielsen’s innovation challenges resulting in an idea that was implemented. - 95% of Global 500 companies saw improvement in their innovation program. Take a look by filling out the form to download the eBook – and then reach out and let us know if you’d like to be the next success story!
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Brightidea
By: Puppet     Published Date: Mar 09, 2017
There’s a lot of misinformation about DevOps out there — causing some organizations to mistrust the benefits of DevOps practices. It’s time to debunk the common myths, and get on a path to collaborating more effectively and delivering better software, faster. Download the ebook to disprove these common DevOps myths: • Myth 1: There’s no direct customer/business value for adopting DevOps. • Myth 2: There’s no significant ROI in applying DevOps to legacy apps. • Myth 3: There’s not enough time to implement DevOps. • And more!
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Puppet
By: Zendesk     Published Date: Dec 10, 2018
"El cliente siempre tiene la razón" es una frase que Zendesk se toma muy en serio. ¿Qué es lo que el cliente necesita y desea? Esa es la idea esencial de todo lo que Zendesk hace. Sean las compañías pequeñas que tratan de crecer rápidamente y establecer su marca, o las grandes empresas que procuran conservar la lealtad de sus clientes, el objetivo de Zendesk es facultar a los negocios para que ofrezcan atención impecable a escala, estén presentes en los canales que sus clientes prefieren, y apliquen los datos y análisis en las interacciones con el cliente. En este eBook, descubrirás cómo las organizaciones como NatureBox, Uber e Instacart usan Zendesk de forma innovadora para crear experiencias del cliente sencillas y perfectas. También leerás acerca de: ? Ofrecer soporte omnicanal y personalizado a escala ? Personalizar y administrar fácilmente las operaciones de soporte ? Administrar flujos de trabajo avanzados para maximizar la productividad ? Conocer las perspectivas de los cliente
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Zendesk
By: Zendesk     Published Date: Dec 10, 2018
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
By: CloudHealth by VMware     Published Date: Apr 15, 2019
Organisations moving to AWS seek improved performance, increased innovation, and a faster time to market—but the road to cloud maturity, and ultimately cloud success, proves both challenging and expensive. Learn to accelerate your AWS cloud journey with: A checklist for determining if you have clear visibility into your AWS environment Expert tips for developing proper cloud security best practices Real examples of financial, performance, and security management policies for automating your cloud ecosystem Looking to optimise your AWS cloud infrastructure? Use this eBook to regain control over your visibility and cost management, security and compliance, and governance and automation.
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CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Apr 15, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organisations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: Terminate Zombie Assets Rightsize EC2 Instances & EBS Volumes Upgrade instances to the latest generation Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Apr 15, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multicloud? What are the top benefits and challenges of multicloud? What is the value proposition of multi cloud management? What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.
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CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Apr 15, 2019
Govern Your AWS Environment with Automated Policies If you manage a dynamic cloud environment, you already know that managing your assets and dealing with continuous changes is time consuming. Read this eBook to learn the best practices for policies that you must put in place to reduce the time it takes to optimize and manage your infrastructure.
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CloudHealth by VMware
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