it support

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By: Imprivata     Published Date: Sep 13, 2010
East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, with five hospitals and several outpatient facilities across East Kent and Medway. The Trust provides a wide range of services within both hospital and community settings and employs more than 7,500 staff who require access to a variety of healthcare applications and support systems.
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clinical access, it
    
Imprivata
By: Zircadian Ltd     Published Date: Jan 10, 2011
Background In 2010 West Suffolk Hospital NHS Trust was challenged by the BMA on behalf of a number of junior doctors regarding the working practice of their rota. These representations were based on evidence provided through monitoring exercises, undertaken during the doctors' placement at the hospital. The BMA claimed that the exercises in question showed the rota to be non-compliant with both the New Deal and European Working Time Directive due to the following: - a failure by the Trust to ensure that the doctors received their natural breaks on at least 75% of their duties; - the Trust target for natural breaks should have been 100% rather than 75%. The doctors claimed that the working pattern on the rota was non-compliant for the relevant period and that this had been accepted by the Trust, and therefore that band 3 payments should be made. If successful, this would have resulted in the Trust making over £750,000 of additional salary payments for past, present and future doctors of this rota.
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banding appeals team, working practice, it
    
Zircadian Ltd
By: Novell UK     Published Date: Jan 29, 2013
Challenge: Oxleas NHS Foundation Trust needed to increase the scale and scope of its helpdesk, to support a large increase in staff from the acquisition of several new services. The Trust needed to ensure that existing and new users spread across its many departments received well-integrated support.
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Novell UK
By: Novell UK     Published Date: Jan 29, 2013
In partnership with telehealth technology specialist Tunstall, PA has helped to implement telehealth for 50 patients with COPD (chronic obstructive pulmonary disease). Patients are equipped to monitor their vital signs at home with remote support from clinicians. PA is now helping Bexley develop plans for deployment to more COPD patients and those with other long-term conditions. There will be a full evaluation of benefits, a service model and robust criteria for patient selection.
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primary care, acute care, mental health, workforce/hr
    
Novell UK
By: IBM United Kingdom Limited     Published Date: Jul 13, 2011
Improving outcomes for cardiac patients California Pacific Medical Center in San Francisco is one of the largest private, not-for-profit academic medical centers in California. An affiliate of Sutter Health, it provides primary, specialty and complex care and serves as a regional referral and transfer center. The medical center's mission is to serve the community by providing high-quality, cost-effective healthcare service in a compassionate and respectful environment, supported and stimulated by education and research.
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cardiac patients, private, cardiology, oncology, neurology
    
IBM United Kingdom Limited
By: MSD     Published Date: Aug 05, 2013
NHS Greenwich face some major healthcare challenges with significant health inequalities existing within the locality. Overall, life expectancy is worse than the England average. Men living in the least deprived wards of Greenwich can expect to live for an average of 7 years longer than those in the most deprived wards and for women the difference is nearly 5 years.NHS Greenwich is one of 13 PCTs identified by the National Health Inequalities Support Team that account for 40% of the national gap in life expectancy.
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MSD
By: IBM United Kingdom Limited     Published Date: May 23, 2011
A master person index1 (MPI) that links information about an individual across disparate source systems to create a single, accurate, real-time virtual patient record is widely accepted as a requirement for successful eHealth initiatives. IBM's industry-leading MPI, IBM® Initiate® Patient®, accurately identifies and links same patient records across disparate systems. IBM® Initiate® Provider®, also an MPI, relies on the same core technology to support a single accurate view of providers. Together these solutions can create a connected view of the patient and their care team to help coordinate care and facilitate population health.
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virtual patient record, ehealth, identifies and links, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
IBM United Kingdom Limited
By: Imprivata     Published Date: Jul 02, 2010
Liverpool Women's NHS Foundation Trust is one of the leading hospitals in the UK providing healthcare to women and babies. The Trust has about 1,600 employees, all devoted to supporting its mission to deliver the highest quality care in the fields of maternity, neonatology, gynaecology, and reproductive medicine. A 350-bed teaching hospital, the Trust admits 40,000 patients annually, while treating another 12,000 in the ER and 100,000 in outpatient consultation. Liverpool Women's NHS Foundation Trust is a centre of excellence in the provision of undergraduate and post-graduate medical education and training, and it is also actively involved in the training of nurses, midwives, and other professional staff.
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womens health, passwords, mental health, policy, finance, it, legal, commissioning
    
Imprivata
By: Capita     Published Date: Oct 22, 2010
With increased pressure on all healthcare organisations to improve efficiency and reduce administration costs, there has never been a better time to introduce a proven income and payment management solution. A solution that will enhance your income collection and cash flow at the same time as delivering a better patient experience. Over 180 public sector organisations across the UK are already seeing the benefit. Securing payments on time is a constant challenge, but one which we can help you meet by giving your customers a choice of convenient and easy-to-use payment options. Our suite of payment management products supports credit and debit card payments via the internet, automated telephone, or SMS text - 24 hrs a day. Card authorisation is covered by a fully-managed service, certified to the Payment Card Industry Data Security Standard (PCI DSS) which means you don't need any specialist on-site software or infrastructure. A payment management solution from Capita Software Services helps you to extend customer choice, delivers efficiency gains and includes the latest fraud protection measures when taking payments by credit or debit card.
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payment management
    
Capita
By: Interserve     Published Date: Oct 14, 2013
University College London Hospital NHS Foundation Trust is one of the country’s largest providers of healthcare services, medical research and training. The Trust’s seven hospitals and 40 buildings are supported by Interserve.
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Interserve
By: Interserve     Published Date: Oct 14, 2013
incorporating a new 60-bed medium secure unit and a range of supporting therapeutic facilities has required an innovative approach from Interserve.
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Interserve
By: Capita     Published Date: Oct 22, 2010
With increased pressure on all healthcare organisations to improve efficiency and reduce administration costs, there has never been a better time to introduce a proven income and payment management solution. A solution that will enhance your income collection and cash flow at the same time as delivering a better patient experience. Over 180 public sector organisations across the UK are already seeing the benefit. Securing payments on time is a constant challenge, but one which we can help you meet by giving your customers a choice of convenient and easy-to-use payment options. Our suite of payment management products supports credit and debit card payments via the internet, automated telephone, or SMS text - 24 hrs a day. Card authorisation is covered by a fully-managed service, certified to the Payment Card Industry Data Security Standard (PCI DSS) which means you don't need any specialist on-site software or infrastructure. A payment management solution from Capita Software Services helps you to extend customer choice, delivers efficiency gains and includes the latest fraud protection measures when taking payments by credit or debit card.
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payment management, it
    
Capita
By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
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Spectrum Enterprise
By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
Managing infrastructure has always brought frustration, headaches, and wasted time. That’s because IT professionals have to spend their days, nights, and weekends dealing with problems and manually tuning their infrastructure. Traditional monitoring and support are too far removed from infrastructure, resulting in an endless cycle of break-fix-tune-repeat. Infrastructure powered by artificial intelligence, however, can overcome the limitations of humans and traditional tools. This white paper explores how HPE InfoSight with its recommendation engine paves the path for an autonomous data center your Hybrid Cloud World.
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Hewlett Packard Enterprise
By: RSM US     Published Date: Feb 08, 2019
The term outsourcing can have a negative connotation, conjuring images of layoffs and relocating jobs to third parties in remote locations. However, outsourcing can take many forms, and finance and accounting outsourcing (FAO) does not always mean the displacing of the finance back office. Specifically, FAO leverages digital technology to complement and support the back office, streamlining processes while providing enhanced transaction processing, reporting and analytics capabilities. It also allows key resources to focus on strategy, analysis and decision-making.
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RSM US
By: Intapp     Published Date: Jan 09, 2019
Intapp Time provides superior business intelligence thatchangesyour firm’sfundamental relationship with time.Thisunified suite of applications gives timekeepers access to time data and capture wherever they are: in the office, on a mobile device, online and offline.It is user-centric, offering a completely automated option while fullysupporting hands-on tracking—contemporaneous or reconstructionist.Intapp Time helps your business mine time data to reveal new sources of revenue, inform staff decisions, increase project efficiency, and reduce time leakage.
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business, business intelligence, time, tax, time for tax, intapp, applications, time data, automation, reporting, timekeeping, audit, accounting, consulting, professional services, active time capture, passive time capture, time tracking
    
Intapp
By: Dell SB     Published Date: Jan 24, 2019
Creators, inventors and designers across the world’s industries rely on Dell Precision workstations to expand the horizons of the possible and bring their ideas into reality. Some of the most noteworthy features of the Precision workstation family include: • A broad solution portfolio that ranges from mobile devices to rack and tower workstations • Innovative designs that enhance user experiences • Power to enable emerging technologies • The industry’s most comprehensive service and support offering, Dell ProSupport • A world-class ecosystem of displays, input devices and accessories
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Dell SB
By: Lenovo - APAC     Published Date: Feb 11, 2019
Asian ICT infrastructure investment is exploding as businesses review and modernise their data-centre architectures to keep up with the service demands of a growing and increasingly sophisticated population. Demand for cloud services, particularly to support big-data analytics initiatives, is driving this trend. Frost & Sullivan, for example, believes the Asia-Pacific cloud computing market will grow at 28.4 percent annually through 2022. Despite this growth, many businesses are also rapidly realising that public cloud is not the best solution for every need as theydo not always offer the same level of visibility, performance, and control as on-premises infrastructure.This reality is pushing many companies towards the middle ground of hybrid IT, in which applications and infrastructure are distributed across public cloud and self-managed data centre infrastructure. Read about Medical company Mutoh and how it took advantage of the latest technology.
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
By: Rackspace     Published Date: Feb 12, 2019
The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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Rackspace
By: Epicor Software Corporation     Published Date: Jan 09, 2019
To Keep Pace With Your Customers and Competitors, It’s Time to Leave Your Legacy Software Behind. Legacy enterprise resource planning (ERP) systems struggle to keep up with the modern pace of business, and they fail to meet the changing needs of your workforce. Can your leaders quickly find and analyze vital data? Are your employees’ tasks and processes straightforward and efficient? Does your ERP software make it easier to support growth? See how manufacturers upgrading to the latest ERP software from Epicor transform their business by delivering the visibility, efficiency, and productivity essential for sustained growth.
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Epicor Software Corporation
By: Stratoscale     Published Date: Feb 01, 2019
This eBook offers a practical hands-on guide to analyzing and mitigating the risks of migrating to PostgreSQL. With the ongoing shift towards open-source database solutions, it’s no surprise that PostgreSQL is the fastest growing database. While it’s tempting to simply compare the licensing costs of proprietary systems against that of open source, it is both a misleading and incorrect approach when evaluating the potential for return on investment of a database technology migration. A key decision criteria for adopting any technology is whether it can support requirements for existing applications while also fitting into longer term strategies and needs. The first section of this eBook provides a detailed analysis of all aspects of migrating from legacy and commercial solutions to PostgreSQL: ? Schema and code migration ? Data migration ? Application code migration ? Testing and evaluation
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Stratoscale
By: Domino Data Lab     Published Date: Feb 08, 2019
As data science becomes a critical capability for companies, IT leaders are finding themselves responsible for enabling data science teams with infrastructure and tooling. But data science is much more like an experimental research organization than the engineering and business teams that IT organizations support today. Compounding the challenge, data science teams are growing fast, often by 100% a year. This guide will quickly help you understand what data science teams do to build their predictive models and how to best support them. Learn how to modernize IT’s approach to ensure your company’s data science teams perform their best, and maximize impact to the business. Some highlights include: Why data science should not be treated like engineering. How to go beyond simple infrastructure allocation and give data science teams capabilities to manage their workflows and model lifecycle. Why agility and special hardware to support burst computing are so important to data science break
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Domino Data Lab
By: Epicor     Published Date: Jan 09, 2019
The plan is to move what you currently have onto a platform that gives you new capabilities to better support your transformation goals. Aberdeen Group has found that those who stay up to date with their ERP are, for example, almost three times as likely to have mobile ERP functionality, twice as likely to have integrated ERP and eCommerce, and five times more likely to have social business capabilities.1 Is it time for you to take the next step on your journey by moving to the Epicor ERP system? Consider these questions: XX How much time and money could your business save by eliminating inefficient processes, increasing worker productivity, and improving customer service? XX What goals can you achieve when your core software is integrated with Industry 4 .0 technologies to support the factory of the future? XX What would your business look like if you had real-time information to make informed business decisions that drive growth and profitability?
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Epicor
By: Moxie     Published Date: Feb 06, 2019
Customers expect you to make it easy to move through their site. According to Gartner, more than 82% of online shoppers prefer a more comprehensive web experience suite, as opposed to a stand-alone single-channel or point-based product. The content of this ebook focuses on the tangible results of effective customer engagement, along with 3 key components companies need to make it happen.
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customer engagement, digital engagement, ecommerce, customer experience, customer service, customer support
    
Moxie
By: Artemis Health     Published Date: Feb 05, 2019
The most expensive software you’ll ever purchase is the software that no one uses. Are you interested in adding a benefits data platform to your HR stack, but you don’t know where to start? This whitepaper will act as your comprehensive guide. • Learn what great benefits data partners offer for services and support • Understand the key features and functionality you should look for • Discover the evaluation criteria that will ensure a successful partnership
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Artemis Health
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