itsm assessment

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By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
By: HP Data Center     Published Date: Feb 18, 2009
Data centers are large, important investments that, when properly designed, built, and operated, are an integral part of the business strategy driving the success of any enterprise. Yet the central focus of organizations is often the acquisition and deployment of the IT architecture equipment and systems with little thought given to the structure and space in which it is to be housed, serviced, and maintained. This invariably leads to facility infrastructure problems such as thermal “hot spots”, lack of UPS (uninterruptible power supply) rack power, lack of redundancy, system overloading and other issues that threaten or prevent the realization of the return on the investment in the IT systems.
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hp data center, data center, business strategy, it architecture, ups, uninterruptible power supply, rack power, lack of redundancy, system overloading, return on investment, roi, virtualization, going green, return on investment, scopes of work, sow, itsm assessments, energy assessments, it security and risk assessments, performance analysis for hp-unix
    
HP Data Center
By: HP Data Center     Published Date: Mar 25, 2009
Data centers are large, important investments that when properly designed, built and operated, are an integral part of the business strategy driving the success of any enterprise, yet the central focus of organizations is often the acquisition and deployment of the IT architecture equipment and systems, with little thought given to the structure and space in which it is to be housed, serviced and maintained. This invariably leads to facility infrastructure problems, such as thermal hot spots, lack of UPS, rack power, lack of redundancy, system overloading and other issues that threaten or prevent the realization of the return on the investment in the IT systems.
Tags : 
hp data center, data center, business strategy, it architecture, ups, uninterruptible power supply, rack power, lack of redundancy, system overloading, return on investment, roi, virtualization, going green, return on investment, scopes of work, sow, itsm assessments, energy assessments, it security and risk assessments, performance analysis for hp-unix
    
HP Data Center
By: HP Data Center     Published Date: Mar 25, 2009
Data centers are large, important investments that, when properly designed, built, and operated, are an integral part of the business strategy driving the success of any enterprise. Yet the central focus of organizations is often the acquisition and deployment of the IT architecture equipment and systems with little thought given to the structure and space in which it is to be housed, serviced, and maintained.
Tags : 
hp data center, data center, optimization, business strategy, hot spots, mission critical loads”, the it infrastructure, the availability, it architecture, rack power, lack of redundancy, system overloading, return on investment, roi, virtualization, going green, return on investment, scopes of work, sow, itsm assessments
    
HP Data Center
By: MKAdvantage     Published Date: Feb 03, 2011
This paper describes some best practices around how to gather requirements for an upcoming ITSM project
Tags : 
itsm assessment, itsm requirements, itsm planning, monitoring and management
    
MKAdvantage
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