patient services

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By: Imprivata     Published Date: Sep 13, 2010
East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, with five hospitals and several outpatient facilities across East Kent and Medway. The Trust provides a wide range of services within both hospital and community settings and employs more than 7,500 staff who require access to a variety of healthcare applications and support systems.
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clinical access, it
    
Imprivata
By: Zircadian Ltd     Published Date: Jan 10, 2011
Using an e-rostering system can save trusts significant sums each year, while ensuring patient services are maintained or even improved. Recent changes in working practices for junior doctors means that trusts are often forced to use expensive locums to fill gaps on rosters. As well as being a costly option, anecdotal evidence has shown that external locums are often not as efficient or knowledgeable of local working practices as internal locums and therefore could be putting patient safety at risk.
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it
    
Zircadian Ltd
By: IBM United Kingdom Limited     Published Date: Jul 13, 2011
North American Healthcare Provider turns to IBM® SPSS® Statistics to boost clinic performance and speed patient services All around the globe, nations are contending with medical costs that are rising faster than inflation and patients who are frustrated by long waits for appointments. One of the newest strategies for correcting these and other systemic ailments is evidence-based medicine. The highly touted approach aims to apply the best available scientific evidence to medical decision-making to ensure the best treatment outcomes. In 2008, a leading for-profit clinical healthcare provider decided to bring a rigorous, evidence-based approach to its own operations. "It's the old adage, what gets measured, gets done," says the company's director of clinical intelligence. Starting with three of its strategic rehabilitation clinics, the healthcare company rolled out a statistical analysis solution based on IBM SPSS Statistics. Since then, it has seen significant business benefits, including increased customer satisfaction; improved decision-making; and increased revenue.
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boost clinic performance
    
IBM United Kingdom Limited
By: CRT HEALTH     Published Date: Jun 21, 2012
Patients with mental health problems are improving hospital services by giving real-time feedback
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healthcare management
    
CRT HEALTH
By: Vanguard Healthcare Solutions Ltd     Published Date: Mar 15, 2011
For healthcare organisations looking to respond to increasing patient demand for services, mobile surgical units are a proven way to flexibly increase capacity without outlaying significant capital expenditure.
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healthcare, nhs, patients, mobile surgical units, mobile unit, private hospital, hospital, private, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
Vanguard Healthcare Solutions Ltd
By: Vanguard Healthcare Solutions Ltd     Published Date: Mar 15, 2011
No one can predict the unpredictable - however, contingency plans can be drawn up to prepare for events that may threaten the continuum of delivering patient services.
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emergency, unexpected, mobile response, patient services, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
Vanguard Healthcare Solutions Ltd
By: BigHand     Published Date: Jul 08, 2011
Wrightington, Wigan and Leigh NHS Foundation Trust is a major acute Trust. Innovative and forward thinking, the Trust is dedicated to providing the best possible healthcare for the local population. The Trust aims to continuously provide safe quality care to all patients. Over £200 million is spent each year on a diverse range of reputable general and specialist acute services. Operating across four separate sites with over 750 beds, Wrightington, Wigan and Leigh NHS Foundation Trust serves over 300,000 people in the local area with its 4,000 staff.
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digital dictation, clinical correspondence, create, track, transcribe, manage, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
BigHand
By: BigHand     Published Date: Jul 08, 2011
Salisbury NHS Foundation Trust is a major acute trust serving over 200,000 people in Wiltshire, Dorset and Hampshire. Every year we take care of over 40,000 A&E cases, 20,000 day surgery cases and 30,000 inpatient admissions. Our specialist services, such as burns, plastic surgery, cleft lip and palate, genetics and rehabilitation, extend to a much wider population of more than three million people. The Duke of Cornwall Spinal Treatment Centre at Salisbury District Hospital covers most of southern England with a population of approximately 11 million people. Trust staff provide outpatient clinics in other locations in Dorset and Hampshire. Specialist staff hold outreach clinics in hospitals within the Wessex area and, in total; the Trust employed 4,116 staff at 31 March 2010. This includes full and part-time staff. Currently the Trust has over 300 users of BigHand's digital dictation software, with over 180 Authors and 80 Secretaries, covering 22 clinical departments including Urology, Plastics and Oral Surgery and Paediatrics. During the month of May 2011, this equated to the completion of over 12,000 dictations.
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burns, plastic surgery, cleft lip, palate, genetics, rehabilitation, primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
BigHand
By: Capita     Published Date: Sep 30, 2010
In December 2009, Central Manchester University Hospitals NHS Foundation Trust introduced Capita's income collection solutions. By making it easy for patients to pay for prescriptions, clinic treatments and other services the trust is already seeing tangible benefits and efficiency savings.
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primary care, acute care, mental health, workforce/hr, policy, finance, it, legal, commissioning, pharmaceuticals
    
Capita
By: Capita     Published Date: Oct 22, 2010
With increased pressure on all healthcare organisations to improve efficiency and reduce administration costs, there has never been a better time to introduce a proven income and payment management solution. A solution that will enhance your income collection and cash flow at the same time as delivering a better patient experience. Over 180 public sector organisations across the UK are already seeing the benefit. Securing payments on time is a constant challenge, but one which we can help you meet by giving your customers a choice of convenient and easy-to-use payment options. Our suite of payment management products supports credit and debit card payments via the internet, automated telephone, or SMS text - 24 hrs a day. Card authorisation is covered by a fully-managed service, certified to the Payment Card Industry Data Security Standard (PCI DSS) which means you don't need any specialist on-site software or infrastructure. A payment management solution from Capita Software Services helps you to extend customer choice, delivers efficiency gains and includes the latest fraud protection measures when taking payments by credit or debit card.
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payment management
    
Capita
By: Coperforma     Published Date: Sep 24, 2013
Patient transport services are notoriously erratic, exacting a heavy toll on patients and trusts. So does it really have to be like this
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Coperforma
By: Capita     Published Date: Oct 22, 2010
With increased pressure on all healthcare organisations to improve efficiency and reduce administration costs, there has never been a better time to introduce a proven income and payment management solution. A solution that will enhance your income collection and cash flow at the same time as delivering a better patient experience. Over 180 public sector organisations across the UK are already seeing the benefit. Securing payments on time is a constant challenge, but one which we can help you meet by giving your customers a choice of convenient and easy-to-use payment options. Our suite of payment management products supports credit and debit card payments via the internet, automated telephone, or SMS text - 24 hrs a day. Card authorisation is covered by a fully-managed service, certified to the Payment Card Industry Data Security Standard (PCI DSS) which means you don't need any specialist on-site software or infrastructure. A payment management solution from Capita Software Services helps you to extend customer choice, delivers efficiency gains and includes the latest fraud protection measures when taking payments by credit or debit card.
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payment management, it
    
Capita
By: VMware     Published Date: Dec 10, 2018
Healthcare IT is in the midst of a revolution. Far from its leaky-ceiling basement beginnings, healthcare information technology (HIT) is now a strategic business differentiator with a key to the executive washroom. Challenged to innovate new patient and provider application services while maintaining traditional client-server applications, HIT teams are seeking ways to ensure investments in the management and maintenance of traditional systems don’t prevent the delivery of new digital experiences now and into the future. To find out more download this eBook today.
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VMware
By: Lenovo and Intel     Published Date: Apr 28, 2017
Lenovo Health’s patient engagement, care delivery and diagnostic solutions — supported by a powerful data center and comprehensive services — help deliver higher-quality care and achieve better outcomes by empowering you to: • Optimize patient engagement • Streamline clinician workflows • Improve diagnostic speed and accuracy View this diagram to learn more.
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lenovo, healthcare, lenovo health, patient engagement, clinician workflow, diagnostic solutions, customized care
    
Lenovo and Intel
By: GE Healthcare     Published Date: Feb 23, 2015
In a vendor neutral archive, images and documents from multiple departments and on platforms from multiple vendors can be easily viewed in one place. Learn more about how it works and why it's important in this session.
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xds, cross enterprise document sharing, unified view of patient images, archive & storage, image sharing & management, vendor neutral archive (vna), centricity clinical archive, mobile image capture, enterprise archive, archiving services, zero footprint viewer, image archive, dicom storage
    
GE Healthcare
By: Cognizant     Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
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cognizant, life sciences, patient care
    
Cognizant
By: athenahealth     Published Date: Apr 30, 2013
Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.
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healthcare, medical, hitech act, ehr, patient engagement, practice efficiency, self-pay collections
    
athenahealth
By: athenahealth     Published Date: Apr 30, 2013
With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.
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quality management, ehr, collection, patient care, quality of care, data, monitoring, analytics
    
athenahealth
By: athenahealth     Published Date: Sep 05, 2013
Dr. Louis DiToppa, a physician for 24 years, didn't want to be tied down with paper charts any longer. He needed an EMR that would allow him to stay connected to his practice and patients anywhere, anytime. athenahealth's electronic medical record and other practice management services gave Dr. DiToppa that flexibility and enabled him to get more money and more control over his practice.
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physician, mobile, athenahealth, emr, practice, patients, practice management
    
athenahealth
By: RelayHealth     Published Date: Apr 01, 2013
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
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healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction
    
RelayHealth
By: Millennia Patient Service     Published Date: May 05, 2014
Learn the five most important considerations for successfully converting to a new revenue cycle management solution with minimal cash flow disruption.
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millennia patient services, revenue cycle management, healthcare, healthcare technology, patient receivables, healthcare it, financial management systems, billing, revenue cycle operations, cash flow
    
Millennia Patient Service
By: Millennia Patient Service     Published Date: May 05, 2014
Learn about 3 key points and statistics that you will need to understand and manage the impact ObamaCare and PPACA will have on the medical provider revenue cycle.
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millennia patient services, patient receivables, patient accounts receivables, obamacare, ppaca, medical support service, medical provider revenue cycle, patient a/r, revenue cycle management
    
Millennia Patient Service
By: athenahealth     Published Date: Jun 08, 2015
This white paper will tell you how to implement a successful patient engagement strategy using these 5 elements: 1) Define your organization’s vision for patient engagement. 2) Create a culture of engagement. 3) Employ the right technology and services. 4) Empower patients to become collaborators in their care. 5) Chart progress and be ready to change and adapt.
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patient engagement strategy, engagement culture, patient care, population health
    
athenahealth
By: Reputation.com     Published Date: Oct 02, 2017
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the outcome of your patient satisfaction surveys by reading online reviews from past and present patients? And more importantly, does improving your hospital’s online reputation improve HCAHPS scores? Yes. Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals.
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Reputation.com
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