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By: Wolters Kluher Health     Published Date: Oct 03, 2012
Top questions you need to ask CDS providers before selecting a solution
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healthcare management
    
Wolters Kluher Health
By: Imprivata     Published Date: Sep 13, 2010
East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, with five hospitals and several outpatient facilities across East Kent and Medway. The Trust provides a wide range of services within both hospital and community settings and employs more than 7,500 staff who require access to a variety of healthcare applications and support systems.
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clinical access, it
    
Imprivata
By: Zircadian Ltd     Published Date: Jan 10, 2011
Background In 2010 West Suffolk Hospital NHS Trust was challenged by the BMA on behalf of a number of junior doctors regarding the working practice of their rota. These representations were based on evidence provided through monitoring exercises, undertaken during the doctors' placement at the hospital. The BMA claimed that the exercises in question showed the rota to be non-compliant with both the New Deal and European Working Time Directive due to the following: - a failure by the Trust to ensure that the doctors received their natural breaks on at least 75% of their duties; - the Trust target for natural breaks should have been 100% rather than 75%. The doctors claimed that the working pattern on the rota was non-compliant for the relevant period and that this had been accepted by the Trust, and therefore that band 3 payments should be made. If successful, this would have resulted in the Trust making over £750,000 of additional salary payments for past, present and future doctors of this rota.
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banding appeals team, working practice, it
    
Zircadian Ltd
By: Novell UK     Published Date: Jan 29, 2013
Challenge: Oxleas NHS Foundation Trust needed to increase the scale and scope of its helpdesk, to support a large increase in staff from the acquisition of several new services. The Trust needed to ensure that existing and new users spread across its many departments received well-integrated support.
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Novell UK
By: Novell UK     Published Date: Jan 29, 2013
In partnership with telehealth technology specialist Tunstall, PA has helped to implement telehealth for 50 patients with COPD (chronic obstructive pulmonary disease). Patients are equipped to monitor their vital signs at home with remote support from clinicians. PA is now helping Bexley develop plans for deployment to more COPD patients and those with other long-term conditions. There will be a full evaluation of benefits, a service model and robust criteria for patient selection.
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primary care, acute care, mental health, workforce/hr
    
Novell UK
By: IBM United Kingdom Limited     Published Date: Jul 13, 2011
Improving outcomes for cardiac patients California Pacific Medical Center in San Francisco is one of the largest private, not-for-profit academic medical centers in California. An affiliate of Sutter Health, it provides primary, specialty and complex care and serves as a regional referral and transfer center. The medical center's mission is to serve the community by providing high-quality, cost-effective healthcare service in a compassionate and respectful environment, supported and stimulated by education and research.
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cardiac patients, private, cardiology, oncology, neurology
    
IBM United Kingdom Limited
By: 2e2     Published Date: Apr 05, 2012
In 2005 NHS Islington established an ICT Shared Service designed to support 3,500 staff at three NHS Trusts; Camden PCT, Camden and Islington NHS Foundation Trust and Islington PCT. It was believed that, as the Trusts were similar organisations.
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2e2
By: MSD     Published Date: Aug 05, 2013
NHS Greenwich face some major healthcare challenges with significant health inequalities existing within the locality. Overall, life expectancy is worse than the England average. Men living in the least deprived wards of Greenwich can expect to live for an average of 7 years longer than those in the most deprived wards and for women the difference is nearly 5 years.NHS Greenwich is one of 13 PCTs identified by the National Health Inequalities Support Team that account for 40% of the national gap in life expectancy.
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MSD
By: IBM United Kingdom Limited     Published Date: May 23, 2011
A master person index1 (MPI) that links information about an individual across disparate source systems to create a single, accurate, real-time virtual patient record is widely accepted as a requirement for successful eHealth initiatives. IBM's industry-leading MPI, IBM® Initiate® Patient®, accurately identifies and links same patient records across disparate systems. IBM® Initiate® Provider®, also an MPI, relies on the same core technology to support a single accurate view of providers. Together these solutions can create a connected view of the patient and their care team to help coordinate care and facilitate population health.
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virtual patient record, ehealth, identifies and links, primary care, acute care, mental health, workforce/hr, policy
    
IBM United Kingdom Limited
By: Imprivata     Published Date: Jul 02, 2010
Liverpool Women's NHS Foundation Trust is one of the leading hospitals in the UK providing healthcare to women and babies. The Trust has about 1,600 employees, all devoted to supporting its mission to deliver the highest quality care in the fields of maternity, neonatology, gynaecology, and reproductive medicine. A 350-bed teaching hospital, the Trust admits 40,000 patients annually, while treating another 12,000 in the ER and 100,000 in outpatient consultation. Liverpool Women's NHS Foundation Trust is a centre of excellence in the provision of undergraduate and post-graduate medical education and training, and it is also actively involved in the training of nurses, midwives, and other professional staff.
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womens health, passwords, mental health, policy, finance, it, legal, commissioning
    
Imprivata
By: Capita     Published Date: Oct 22, 2010
With increased pressure on all healthcare organisations to improve efficiency and reduce administration costs, there has never been a better time to introduce a proven income and payment management solution. A solution that will enhance your income collection and cash flow at the same time as delivering a better patient experience. Over 180 public sector organisations across the UK are already seeing the benefit. Securing payments on time is a constant challenge, but one which we can help you meet by giving your customers a choice of convenient and easy-to-use payment options. Our suite of payment management products supports credit and debit card payments via the internet, automated telephone, or SMS text - 24 hrs a day. Card authorisation is covered by a fully-managed service, certified to the Payment Card Industry Data Security Standard (PCI DSS) which means you don't need any specialist on-site software or infrastructure. A payment management solution from Capita Software Services helps you to extend customer choice, delivers efficiency gains and includes the latest fraud protection measures when taking payments by credit or debit card.
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payment management
    
Capita
By: Interserve     Published Date: Oct 14, 2013
University College London Hospital NHS Foundation Trust is one of the country’s largest providers of healthcare services, medical research and training. The Trust’s seven hospitals and 40 buildings are supported by Interserve.
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Interserve
By: Interserve     Published Date: Oct 14, 2013
incorporating a new 60-bed medium secure unit and a range of supporting therapeutic facilities has required an innovative approach from Interserve.
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Interserve
By: Capita     Published Date: Oct 22, 2010
With increased pressure on all healthcare organisations to improve efficiency and reduce administration costs, there has never been a better time to introduce a proven income and payment management solution. A solution that will enhance your income collection and cash flow at the same time as delivering a better patient experience. Over 180 public sector organisations across the UK are already seeing the benefit. Securing payments on time is a constant challenge, but one which we can help you meet by giving your customers a choice of convenient and easy-to-use payment options. Our suite of payment management products supports credit and debit card payments via the internet, automated telephone, or SMS text - 24 hrs a day. Card authorisation is covered by a fully-managed service, certified to the Payment Card Industry Data Security Standard (PCI DSS) which means you don't need any specialist on-site software or infrastructure. A payment management solution from Capita Software Services helps you to extend customer choice, delivers efficiency gains and includes the latest fraud protection measures when taking payments by credit or debit card.
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payment management, it
    
Capita
By: Stripe     Published Date: Aug 06, 2019
Platform businesses are reshaping our economy and disrupting entire markets by seamlessly connecting buyers and sellers. However, processing payments and the exchange of value on a platform or marketplace can be challenging. Stripe commissioned Forrester Consulting to evaluate the challenges that platforms and their sellers face, and the solutions they seek. Through a global online survey of 2,030 platform sellers and four in-depth interviews, Forrester found that platforms struggle to provide their sellers with much-needed payment capabilities, reporting, and customer support services with in-house resources alone. Meanwhile, sellers demand that platforms provide these services and will prefer platforms that are service-rich over platforms that are service-poor. KEY FINDINGS • The complexities of managing a platform force executives to divert resources, which stalls growth. • Going global is easier said than done. • Sellers will flock to platforms that simplify the process of sellin
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global payments inc, payment solutions, payment processing, platform as a service (paas), platforms
    
Stripe
By: Kustomer     Published Date: Aug 27, 2019
One of Away’s core values is being “customer-obsessed”. But Away’s customer service agents had to constantly switch between systems to get the information they needed. Learn how Kustomer enabled them to deliver best-in-class customer experience, in real time.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
    
Kustomer
By: Kustomer     Published Date: Aug 27, 2019
The modern-day customer expects their needs to be met immediately, no matter the channel. Drive meaningful customer relationships, increase revenue streams and improve operational performance, with omnichannel support.
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customer service, customer support, customer experience, customer service software, “conversational commerce, omnichannel support, omnichannel customer service, omnichannel customer support
    
Kustomer
By: Kustomer     Published Date: Aug 27, 2019
Your customers crave and deserve a stellar customer service experience. Learn three ways to deliver personalized support and earn lifelong brand loyalty.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “personalized customer service”, “customer service personalization”, “personalized customer support”
    
Kustomer
By: Kustomer     Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
    
Kustomer
By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
i. Brief – US based automobile had no asset management and CMDB discovery which lead to longer procurement lifecycles. LTI implemented end to end ServiceNow and operational support using global delivery model. Also helped in optimising integrations after reviewing license consumptions which then helped in reducing the process implementation to mere 2.5 months ii. Benefits 1. Hybrid process governance helped reduction in TCO by 25% 2. Reduction in number of licenses by 20% using integration with SharePoint
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application management, artificial intelligence, b2b technology, cloud applications, cloud architect
    
Larsen & Toubro Infotech(LTI)
By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
Nordics based financial company had challenges in migrating the old legacy network design to Cisco ACI for a new Datacentre. Also it did not had service overview and CMDB to support 150 business services transition. LTI leveraged and implemented several ServiceNow modules, customised 100 odd patterns for 150 business services and executed extensive integration of 25 legacy systems. These transactions and implementation helped in easy cost computation for new business expansions ii. Benefits 1. 25% reduction in DC migration time by creating business service oriented move groups 2. Accurate costing of each business service for replication in new regions/geographies
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application management, artificial intelligence, b2b technology, cloud applications, cloud architect
    
Larsen & Toubro Infotech(LTI)
By: Pure Storage     Published Date: Sep 13, 2019
"By asking the right questions as you design your hybrid cloud, you maximize your chances for success. What do you want to achieve? Identifying your goals will help you zero in on the biggest pain points and attack those first. Description Learn how to increase the effectiveness of your hybrid cloud with a focus on data strategies for running hybrid applications. Use this guide to: Discover key Differences between enterprise IT environments and the public cloud. Learn if you can support enterprise applications in the public cloud. See if you can support cloud-native applications on-premises. Understand if you can protect data cross your hybrid cloud."
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Pure Storage
By: Pure Storage     Published Date: Sep 13, 2019
"By asking the right questions as you design your hybrid cloud, you maximize your chances for success. What do you want to achieve? Identifying your goals will help you zero in on the biggest pain points and attack those first. Description Learn how to increase the effectiveness of your hybrid cloud with a focus on data strategies for running hybrid applications. Use this guide to: Discover key Differences between enterprise IT environments and the public cloud. Learn if you can support enterprise applications in the public cloud. See if you can support cloud-native applications on-premises. Understand if you can protect data cross your hybrid cloud."
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Pure Storage
By: HERE Technologies     Published Date: Aug 28, 2019
Mapping, tracking, positioning and real-time data arekey to supporting defense and intelligence initiatives. Governments and agencies need location data they can trust to track and adjust fixed and mobile resources to address rapidly changing events and circumstances. With Ovum's Location Platform Index: Mapping and Navigation, agencies can assess location platform industry leaders and identify the platform that best meets their product development demands. This year, HERE Technologies cemented its role as the industry leader, earning the highest ranking, and besting Google, for the second time in a row. Download your free report to learn: The relative strengths and weaknesses of each vendor, including data, enablers and features Vendor strategies to keep up with changes in technologies and trends The specific workings of the location platform market, and to better understand what constitutes a healthy location platform and which provider offers the correct portfolio and the necess
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data, platform, mapping, developers, index, vendors, capabilities, maps
    
HERE Technologies
By: Oracle     Published Date: Sep 12, 2019
Digital commerce platform complexity continues to increase due to constant changes in product offerings and functionality, technology delivery, and pricing models. We evaluate the viability of 13 vendors to assist application leaders supporting digital commerce in making an objective evaluation.
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Oracle
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