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By: Merkle     Published Date: Oct 19, 2012
As media and channels proliferate with the upsurge in digital touchpoints, we have access to massive volumes of customer data. This leads to the personalization of customer interactions that drive customer strategy as a business strategy.
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brand experience, customer experience, customer insights, communication management, marketing accountability, roi, data management, customer centricity
    
Merkle
By: IBM     Published Date: Mar 22, 2013
This whitepaper discovers how by implementing cloud computing across 6 fundamental workloads can transfer the way whole groups employees do their jobs, enabling them to speed new development and uncover new sources of revenue.
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ibm, cloud computing, erp, bi tools, workload selection, analytics, lower cost of ownership, workforce
    
IBM
By: The Starr Conspiracy     Published Date: Apr 03, 2017
The true failure points for HCM tech startups are less obvious than poor product quality or a lack of money. View our latest Lightpaper® for a breakdown of the patterns we witness time and time again that cause many startups to end up in the junk pile.
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starr conspiracy, hcm, hr technology, startups
    
The Starr Conspiracy
By: Viavi Solutions     Published Date: Apr 14, 2017
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
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cloud privacy, cloud security, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Viavi Solutions
By: Viavi Solutions     Published Date: Apr 14, 2017
Growing in number and becoming increasingly more malicious, security threats and attacks pose a severe threat to the survival of a business. Security operations teams need to leverage every available tool to respond more quickly and effectively to these incidents. While network packet capture and forensic analysis has traditionally been used by network operations, such a tool can also help security teams augment existing defenses and get on top of these threats. Given the hostile IT security environment, close collaboration between these groups is crucial to overall IT organizational success. This white paper explains the importance of packet capture and forensic analysis to security operations, examines the dynamics of this growing collaboration between security and network teams, and explores a leading platform in this market from Viavi Solutions.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management, data breach
    
Viavi Solutions
By: Nimble Storage     Published Date: Oct 28, 2013
It’s easy to underestimate the performance and capacity requirements for VDI storage, and missteps now can lead to expensive problems later. In “Risk-Free Storage for VDI,” you’ll learn how Nimble Storage delivers responsive performance to handle peak VDI workloads, integrated data protection, and instant backups and restores—all for dramatically less than you’re paying now.
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nimble storage, data storage, backup, disaster recovery, flash memory, data protection, ssd, hybrid storage
    
Nimble Storage
By: Cisco     Published Date: May 14, 2015
Whitepaper exploring the way that cloud computing is reshaping the roles of IT teams and enabling departments to redefine their partnership with business groups.
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cloud computing, erp, productivity, applications, efficiency, cisco
    
Cisco
By: Adobe     Published Date: Oct 10, 2016
Your week is full of deadlines. But in order to meet them, your team often loses hours to exhaustive search and file-sharing practices. Using that time for more creative concepting could make for bigger long-term gains. And Adobe has the tools to help. Adobe Creative Cloud Libraries allow your workgroups to collaborate and share projects across programs and computers—no matter their individual locations. And Adobe Stock seamlessly integrates images for direct placement into apps like Adobe Photoshop, Illustrator, and InDesign. Download Pfeiffer Consulting’s new Adobe Stock Benchmark Reports to learn more about the efficiency and productivity gains linked to using Adobe Stock.
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adobe, adobe stock, adobe creative cloud, cloud, integration
    
Adobe
By: CradlePoint     Published Date: Sep 04, 2014
Once considered experimental merchandising for adventurous retailers and cash-strapped entrepreneurs, pop-up stores have become an established national phenomenon and a legitimate means of testing product, generating buzz, building brand awareness, and driving sales for big-name retailers and ambitious upstarts alike. Growth in mobile broadband technology is expanding the possibilities for a diverse array of applications in mobile pop-up. Furthermore, the “fly-by-night” qualities that might have characterized early pop-ups have now been supplanted by dependable, secure infrastructure solutions that put temporary retail locations on par with their more permanent counterparts. Download the whitepaper to learn more!
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pop-up stores, secure infrastructure solutions, mobile pop-up, cradlepoint
    
CradlePoint
By: Salesforce Desk.com     Published Date: Sep 19, 2014
What's the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on.
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startups, customer service, product, business growth, company dna
    
Salesforce Desk.com
By: Workforce Software     Published Date: May 26, 2015
The subject of retroactive calculations is an important one because timesheets are often turned in with errors. In other situations, a policy change is made effective retroactively, thus requiring whole groups of timesheets to be recalculated. Download this white paper to learn more about retroactive calculations.
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retroactive calculations, timesheets, policy change, payroll
    
Workforce Software
By: CommVault     Published Date: Jun 10, 2015
Modern data protection solutions must be able to access and restore from backups painlessly, with minimal IT help required.
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backup, data, management, storage, data protection, software, network
    
CommVault
By: AWS     Published Date: Nov 02, 2017
Today’s organizations are tasked with managing multiple data types, coming from a wide variety of sources. Faced with massive volumes and heterogeneous types of data, organizations are finding that in order to deliver insights in a timely manner, they need a data storage and analytics solution that offers more agility and flexibility than traditional data management systems. A data lake is an architectural approach that allows you to store massive amounts of data into a central location, so it’s readily available to be categorized, processed, analyzed, and consumed by diverse groups within an organization. Since data - structured and unstructured - can be stored as-is, there’s no need to convert it to a predefined schema and you no longer need to know what questions you want to ask of your data beforehand.
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AWS
By: 8x8 Inc.     Published Date: Jun 16, 2017
Do attitudes to IT adoption vary depending on your seniority within a business? And could this be holding back adoption of technology? These are key questions explored in this paper, which compares the views of mid-level ‘hands on’ IT managers with those of senior directors within British companies. Across both groups, there is a sense that UK business in general is too wary of implementing new technology. But there is a significant divergence of opinion when it comes to a range of factors, such as the extent to which companies invest in new technology, stay on top of the latest tech, and understand its importance to the success of the business. A pattern emerges, whereby the senior leaders within companies are far happier than middle managers with the status quo around technology adoption. And IT managers even suggest that this might be driven by self preservation on the part of senior leaders.
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video conferencing, instant messaging, cloud based computer system, fixed phone line, pbx, cloud based telephony system, call analytics, byod
    
8x8 Inc.
By: UPS     Published Date: Jun 15, 2017
The largest percentage of those surveyed purchase for general manufacturing (27%), followed by commercial construction (12%), contractor/service provider (12%) and residential construction (10%). A smaller percentage of participants purchase for the automotive, aerospace, machine shop, energy and hospitality industries, among others.
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ups, industrial buying dynamics, industrial distribution, industrial products, industrial products wholesale
    
UPS
By: Zebra Technologies     Published Date: Jun 15, 2017
Infant mix-ups in hospitals are an issue that occur at a surprisingly high rate, but are preventable. With Zebra Technologies, hospitals now have the ability to seamlessly match mother / baby identification. Zebra has developed a series of mother/infant/birthing partner wristbands with matching security code features. These wristbands can be produced from identification coming from leading HCIS platforms. Other leading major HCIS vendors are actively incorporating this technology into their offerings.
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infant, mother, hospitals, zebra, technology
    
Zebra Technologies
By: Zebra Technologies     Published Date: Jun 20, 2018
Digital technology continues to play an ever-increasing role in today’s modern healthcare systems. While 95% of hospitals in the United States have implemented Electronic Health Records or EHR, much work remains.1 Patient identification errors continue to plague hospitals and are the precipitating factor for 13% of surgical mistakes and 67% of transfusion mix-ups.2 Nationally, medication errors cause at least one death every day and injure 1.3 million people annually.3 The cost of lost lives, reduced productivity and malpractice insurance fees are debilitating the healthcare industry. At the center of every hospital’s safety program is the patient wristband, which provides caregivers access to the information they need at every point of care during the patient stay. However, not all wristbands are of equal quality. Some wristbands are not durable enough to withstand the rigors of a busy hospital environment, leading to workarounds and mistakes that, in the end, comprise patient care. H
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reducing errors, positive patient identification, patient safety, healthcare wristbands, patient identification, laser wristbands, thermal wristbands, patient alert wristbands
    
Zebra Technologies
By: Zebra Technologies     Published Date: Sep 12, 2018
Digital technology continues to play an ever-increasing role in today’s modern healthcare systems. While 95% of hospitals in the United States have implemented Electronic Health Records or EHR, much work remains.1 Patient identification errors continue to plague hospitals and are the precipitating factor for 13% of surgical mistakes and 67% of transfusion mix-ups.2 Nationally, medication errors cause at least one death every day and injure 1.3 million people annually.3 The cost of lost lives, reduced productivity and malpractice insurance fees are debilitating the healthcare industry. At the center of every hospital’s safety program is the patient wristband, which provides caregivers access to the information they need at every point of care during the patient stay. However, not all wristbands are of equal quality. Some wristbands are not durable enough to withstand the rigors of a busy hospital environment, leading to workarounds and mistakes that, in the end, comprise patient care. H
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Zebra Technologies
By: Anaplan     Published Date: Mar 12, 2019
In this paper learn how RSA Group shortened their FP&A process by 4 months. With a 300-year heritage, RSA Group is one of the world’s leading insurance groups. The company, which has over 20,000 employees in its core markets of the U.K., Scandinavia, and Canada, focuses on general insurance and has the capability to write business across the globe. Late one night, after the team had already been planning nonstop for weeks, one of Andrew Dinwiddie’s colleagues slammed his fists down on his desk and said, “Surely, this can be easier; surely, we can ind a solution to make this a less intense process.” It was that outburst of frustration that triggered Andrew and his team to look for different solutions to their inancial planning needs and ultimately led them to the Anaplan platform.
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Anaplan
By: Infosys     Published Date: May 21, 2018
There are several reasons for this, including the inability of healthcare institutions to constantly monitor post-operative deterioration as well as patient's inability to visit the healthcare center for post-operation followups. Most of the patient data is recorded manually. This data is often weaned from displays of multiple monitoring devices like vitals monitor, infusion pumps, and ventilators. More often than not, these devices do not talk to each other or to a central system. Doctors, nurses, or other care-givers manually note down patient statistics in their files and notepads. Even though the healthcare industry is in the throes of digitization, there's still a lot of paper doing the rounds. eventually, the data from these physical sheets might be fed into an electronic system, but there is a high chance of error in that process.
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digital, connected, care, patient, healthcare
    
Infosys
By: Veeam '18     Published Date: Mar 13, 2018
Another must have feature of any modern Availability solution is self-service restore. Self-service restore is essentially a delegation, or granting the task of restoring files within the guest OS to users that have administrative rights. In many organizations, there are users who are responsible for the applications running within the VMs. These application owners are the primary administrators for the files and folders within the VM — so why would they have to go to a backup administrator to simply restore a file? Self-service restore allows these applications owners to log into a portal, search through the content of the backups for their VMs only and perform any necessary restores of those files back to their original or new locations.
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vmware, data, protection, recovery, files, technology, solutions
    
Veeam '18
By: Veeam '18     Published Date: Mar 13, 2018
As a smaller organization tasked with big responsibilities – public health and exceptional customer service around the clock – Vallejo needed a backup solution that kept pace with the growing needs of their company and customers and was easy to manage. They understood that backups played a critical role to success, but their existing solution was slow, cumbersome and expensive in their new, virtualized environment. They needed a solution that would boost backup speeds within their existing HP architecture while simplifying and streamlining management and cutting costs.
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digital, customer, solutions, optimization, business
    
Veeam '18
By: Monetate     Published Date: Jun 27, 2018
Delivering personalized experiences at scale is a challenge the travel and hospitality industry would be well advised to take on. While segmentation can work to a point, truly 1:1 experiences are the key to more conversions. This case-study brief shows how eight companies, including one in the luxury travel space, used personalization to make an impact. In the case-studies you’ll learn: • What one luxury travel company did to achieve a +33.5% lift in email sign up traffic. • How a leading apparel company saw a 73.9% lift to email sign ups without offering a discount • How a retailer achieved a 3.3% reduction in homepage bounce rate with a customized carousel. • What 5 more companies did to achieve equally impressive results from their personalization efforts.
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Monetate
By: Cohesity     Published Date: Aug 09, 2019
Best practices to prevent, detect, and respond to a ransomware attack targeting your backups
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Cohesity
By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
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telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA
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