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Document Management Case Study: DUCA Financial Services

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The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."

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Published:  Dec 10, 2007
Length:  1
Type:  Case Study
Tags : 
paperless, document management, imaging, information management, computhink, viewwise, viewise, finserve, finserv, financial services