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IT 2010 vs. IT 2020: Will Business Reality Drive-or Derail-a New Performance Management Paradigm?

ASG Software Solutions

Businesses expect IT management to demonstrate their contributions to end-user benefits and the bottom line while addressing immediate needs and long-term performance management goals. This white paper presents IT2020, a new performance management paradigm for meeting both of these expectations.

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Published:  Aug 04, 2009
Length:  16
Type:  White Paper
Tags : 
asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm